Case Manager

Randstad USA; Dallas (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking an Executive Recruiter for their National Accounts division, focusing on personal injury cases. Responsibilities include case oversight, stakeholder communication, and medical records management, making the role essential in ensuring coordination and compliance. Candidates should have a strong background in personal injury law and demonstrate excellent communication skills, ideally being bilingual in English and Spanish.

Benefits

Dental insurance

Vision insurance

401(k) plan with employer matching

Flexible Spending Account (FSA)

Generous paid time off and holidays

Qualifications

• 3+ years experience in personal injury law or related field.
• Proficiency in medical terminology and billing.
• Exceptional communication skills; prefer bilingual in English and Spanish.

Responsibilities

• Manage personal injury cases from start to finish.
• Coordinate treatment and ensure compliance with healthcare protocols.
• Maintain accurate documentation in legal case management software.

Skills

Medical terminology

Medical billing practices

Legal case management software

Organizational skills

Communication skills

Teamwork

Bilingual (English/Spanish)

Job description

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This range is provided by Randstad USA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $60,000.00/yr

Direct message the job poster from Randstad USA

Executive Recruiter @ Randstad USA- National Accounts | Enterprise Professionals Group | Legal | Finance & Accounting | Human Resources | Sales &…

Key Responsibilities

Each responsibility is traceable and aligned with performance metrics:

• Case Oversight:
• Independently manage and oversee medical treatment for assigned personal injury cases from initiation to case resolution.
• Stakeholder Communication:
• Maintain consistent communication with attorneys, clients, insurance adjusters, and other involved parties to coordinate treatment and obtain case-critical medical documentation.
• Client Coordination:
• Schedule medical appointments and follow-ups.
• Ensure timely referrals to specialists when necessary.
• Medical Records Management:
• Collect, review, and organize all medical records and bills.
• Ensure medical documentation is accurately reflected in client files.
• Case Documentation:
• Maintain detailed, up-to-date notes and records in legal case management software regarding all treatment coordination efforts.
• Research & Compliance:
• Stay informed on relevant healthcare protocols and personal injury medical trends.
• Ensure compliance with HIPAA and legal confidentiality requirements.
• Customer Service:
• Provide professional, empathetic, and informative service to clients and partners throughout the treatment process.

Required Qualifications

• Experience:
• Minimum of 3 years of experience in a personal injury law firm or a related field (e.g., EMT, nurse practitioner, insurance adjuster).
• Technical Skills:
• Proficiency in medical terminology, medical billing practices, and legal case management software.
• Administrative Ability:
• Strong organizational skills with proven ability to manage multiple cases simultaneously.
• Communication:
• Exceptional written and verbal communication skills; able to interact effectively with clients and stakeholders.
• Independence & Collaboration:
• Demonstrated ability to work both independently and as part of a team in a fast-paced environment.
• Language Skills:
• Bilingual in English and Spanish is preferred.
• Professional Standards:
• High level of ethical conduct and strict adherence to client confidentiality.
• Competitive salary with performance-based bonuses
• Dental and vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Generous paid time off and holidays
• 401(k) plan with employer matching
• Employer-paid basic life insurance

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Legal Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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