Case Manager

Ascension Recovery Services; Columbus (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Indiana Treatment Centers, in partnership with Ascension Recovery Services, is seeking a full-time Case Manager to provide comprehensive services for individuals with substance use disorders and co-occurring mental health conditions. You will coordinate discharge planning, link clients to housing, employment, and community resources, and maintain accurate documentation in the EHR.

This role requires collaboration with an interdisciplinary team and adherence to confidentiality and trauma-informed

Qualifications

• High school diploma or equivalent.
• Minimum of one year of experience in case management or care coordination in behavioral health or related human services.
• Knowledge of community resources and social service systems.
• Experience documenting services in an Electronic Health Record (EHR).
• Strong communication, organization, documentation, and follow-through skills.
• Ability to work effectively as part of an interdisciplinary treatment team.
• Ability to maintain confidentiality and professional boundaries.
• Current CPR/First Aid certification or ability to obtain within 30 days of hire.

Responsibilities

• Provide comprehensive case management services for clients with moderate to high clinical needs.
• Coordinate discharge planning and transitions of care to support continuity of services.
• Facilitate interdisciplinary case reviews and communicate client progress, barriers, and treatment recommendations.
• Assess client needs and identify barriers impacting treatment, discharge, or recovery.
• Connect clients with housing, employment, transportation, insurance, benefits, healthcare, and community resources.
• Assist clients with obtaining identification, benefits, and other resources for stability and independence.
• Build collaborative relationships with referral sources, community agencies, and courts.
• Advocate for clients while promoting accountability and recovery.
• Coordinate referrals and follow up with outside providers to ensure linkage to services.
• Maintain timely, accurate documentation in the EHR.
• Participate in treatment team meetings, quality improvement, and compliance activities.
• Maintain professional boundaries and client confidentiality.
• Support a trauma-informed, recovery-focused environment.
• Perform other duties as assigned.

Skills

Communication

Organization

Documentation

Follow-through

Team collaboration

Confidentiality

CPR/First Aid

Education

Associate’s or Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, or a related field

CADAC, Indiana Certified Recovery Specialist (CRS), Certified Peer Recovery Coach (CPRC), CCM or other behavioral health certification

Tools

Electronic Health Record (EHR) system

Job description

Facility: Indiana Treatment Centers

Location: Columbus, IN

Employment Type: Full-Time

Schedule: Day Shift | Schedule may vary based on program and client needs

About Us

Indiana Treatment Centers, in partnership with Ascension Recovery Services, provides evidence-based treatment for individuals experiencing substance use disorders and co-occurring mental health conditions. Our mission is to empower individuals on their journey to lasting recovery through compassionate, person-centered care in a safe and supportive environment.

Why You Should Join Us

• Make a meaningful impact in the lives of individuals in recovery
• Join a supportive, collaborative interdisciplinary team
• Work in a mission-driven organization dedicated to excellence in behavioral healthcare
• Build strong relationships with community providers and resources
• Opportunities for professional growth and advancement
• Positive workplace culture focused on compassion, accountability, teamwork, and recovery

Benefits

We believe our team members are our greatest asset. Indiana Treatment Centers offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

• Medical Insurance through an Individual Coverage Health Reimbursement Arrangement (ICHRA)
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Employer-paid Life Insurance
• Voluntary Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• Professional development and career growth opportunities

What You’ll Do

Responsibilities

• Provide comprehensive case management services for clients with moderate to high clinical and psychosocial needs
• Coordinate discharge planning and transitions of care to support continuity of services
• Facilitate interdisciplinary case reviews and communicate client progress, barriers, and treatment recommendations
• Assess client needs and assist with identifying barriers that may impact treatment, discharge, or long-term recovery
• Connect clients with housing, employment, transportation, insurance, benefits, healthcare, community resources, and recovery supports
• Assist clients with obtaining identification, benefits, and other resources needed to support stability and independence
• Build collaborative relationships with referral sources, community agencies, probation officers, courts, employers, healthcare providers, and other community partners
• Advocate for clients while promoting accountability, self-sufficiency, and recovery
• Coordinate referrals and follow up with outside providers to ensure appropriate linkage to services
• Maintain timely, accurate, and compliant documentation within the Electronic Health Record (EHR)
• Participate in multidisciplinary treatment team meetings, quality improvement initiatives, and compliance activities
• Maintain appropriate professional boundaries and protect client confidentiality
• Support a positive, structured, trauma-informed, and recovery-focused treatment environment
• Perform other duties as assigned

Who You Are

You’re someone who can meet clients where they are while still helping them move forward. You’re resourceful, dependable, organized, and comfortable navigating community systems on behalf of individuals who may be experiencing complex challenges.

You understand that effective case management requires both compassion and accountability, and you’re able to build trusting relationships while maintaining strong professional boundaries.

Required Qualifications

• High school diploma or equivalent required
• Minimum of one (1) year of experience providing case management, care coordination, or direct services in behavioral health, substance use disorder treatment, mental health, healthcare, or a related human services setting
• Knowledge of community resources and social service systems
• Experience documenting services in an Electronic Health Record (EHR)
• Strong communication, organization, documentation, and follow-through skills
• Ability to work effectively as part of an interdisciplinary treatment team
• Ability to maintain appropriate confidentiality and professional boundaries
• Current CPR/First Aid certification or ability to obtain within 30 days of hire

Preferred Qualifications

• Associate’s or bachelor’s degree in Social Work, Psychology, Counseling, Human Services, Behavioral Health, or a related field
• Two (2)+ years of experience in residential or outpatient substance use disorder or behavioral health treatment
• Experience with discharge planning and transitions of care
• Training in Motivational Interviewing, Trauma-Informed Care, or Recovery-Oriented Systems of Care
• CADAC, Indiana Certified Recovery Specialist (CRS), Certified Peer Recovery Coach (CPRC), Certified Case Manager (CCM), or another relevant behavioral health certification
• Knowledge of Indiana Division of Mental Health and Addiction (DMHA) standards and Indiana community behavioral health resources

Work Conditions & Physical Requirements

This position is primarily based within a behavioral health treatment facility and involves regular interaction with individuals experiencing substance use disorders, mental health conditions, and complex psychosocial needs.

The Role May Require

• Extended periods of sitting, standing, walking, and computer use
• Frequent verbal and written communication
• Ability to work effectively in a fast-paced treatment environment
• Occasional travel within the community to coordinate services, attend meetings, or connect clients with resources
• Ability to respond appropriately to emotionally challenging or crisis-related situations
• Ability to maintain professional boundaries, confidentiality, and situational awareness within a residential behavioral health environment

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Equal Employment Opportunity

Indiana Treatment Centers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all team members are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.