Case Manager

Lutheran Social Services of Illinois; Chicago (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Dayforce Wallet

Competitive salary

Healthcare insurance

Up to 26 days of paid time off per cal

11 paid holidays

Sick time

403(b) plan

Employee Assistance Program

Flexible hours

Paid training

Advancement opportunities

Job summary

Lutheran Social Services of Illinois (LSSI) seeks a full-time Case Manager to coordinate intensive wrap-around services for Williams/Colbert Class Members, helping individuals transition from facility to community living in Chicago. The role emphasizes timely documentation, collaboration, and compassionate support.

The position offers competitive hourly pay, a comprehensive benefits package, flexible hours, paid training, and opportunities for advancement within a mission-driven not-for-profit.

Qualifications

• High School Diploma with experience in field required.
• Bachelor’s degree preferred.
• 1–3 years of clinical experience preferred.
• Experience in Crisis Intervention and De-escalation required.
• Ability to work independently as well as with a team.
• Strong communication and organizational skills; proficient with MS Office.
• Background check clearance required; valid driver’s license and reliable transportation.

Responsibilities

• Provide and coordinate a continuum of treatment services.
• Carry a caseload of clients with counseling and concrete services.
• Ensure documentation meets Medicaid, DHS, and Decree standards.
• Meet productivity and transition targets.
• Transport clients in personal or agency vehicle; serve multiple locations.

Skills

Crisis Intervention

De-escalation

Communication

Organization

Problem-solving

Independent work

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Lutheran Social Services of Illinois (LSSI), is a leading not-for-profit organization providing healing, justice and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

LSSI is hiring a full-time Case Manager Monday through Friday. Responsible for providing intensive, wrap-around case management services for Williams/Colbert Class Members to facilitate a safe, smooth, and expedient transition from structured facility and into independent living in the community.

Benefits And Perks

LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you’re helping make a positive difference in the lives of others, as well as these career advantages:

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $21-$23/Hourly.
• Opportunity for advancement.
• Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!
  
  

Essential Functions

• Provide and coordinate a continuum of treatment services.
• Carry a caseload of clients providing supportive counseling and concrete services as assigned by Supervisor and operate as part of a treatment team.
• Ensure all documentation is completed in a timely manner and in accordance with requirements established by Medicaid, DHS, and the Williams/Colbert Consent Decree.
• Meet productivity and transition targets.
• Transportation of clients in personal vehicle and agency vehicle is required. Services will be provided in multiple locations.
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest and fair manner.
  
  

Position Qualifications

• High School Diploma with experience in field required.
• Bachelor’s degree preferred.
• One (1) to three (3) years of clinical experience preferred.
• Experience in Crisis Intervention and De-escalation required.
• Demonstrated ability to work independently as well as collaborating with the team.
• Ability to work in a fast-paced environment, identify concerns and barriers and problem-solving skills.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Background check clearance required.
• Must Have:
• Valid driver’s license, in good standing for the state of residency required.
• Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, protected veteran status, pregnancy, any other characteristic protected by law.