Case Manager

The Wilhite Law Firm; Belpre (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

The Wilhite Law Firm is hiring a Case Manager who excels at client service in a dynamic legal setting. This role involves managing multiple cases, performing client interviews, and negotiating settlements, ensuring excellent communication throughout the process. Ideal candidates will have a relevant degree, significant experience in personal injury law, and strong organizational skills.

Benefits

401(k) with matching

Health insurance

Paid time off and paid holidays

Vision insurance

Dog Friendly campus

Qualifications

• 3-5 years of experience in pre-litigation case management at a personal injury law firm.
• Extensive knowledge of personal injury law and the insurance claims process.
• Proficiency with Microsoft Office and case management tools.

Responsibilities

• Conduct monthly case reviews to ensure effective and efficient case progression.
• Perform client interviews and gather essential information to support case development.
• Negotiate settlements directly with insurance adjusters.

Skills

Organizational Skills

Attention to Detail

Communication Skills

Education

Bachelor's degree in a related field

Tools

Microsoft Office

case management software

Job description

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About The Wilhite Law Firm: As one of Colorado’s premier personal injury law firms, The Wilhite Law Firm is committed to delivering exceptional client service and case results. Known for our collaborative, team-oriented environment, we seek motivated professionals with a positive attitude and strong work ethic who thrive in a dynamic legal setting.

Key Responsibilities

• Conduct monthly case reviews to ensure effective and efficient case progression.
• Perform client interviews and gather essential information to support case development.
• Maintain proactive and professional communication with clients, medical providers, and insurance adjusters.
• Request, review, and analyze medical records and bills to verify the full extent of client injuries and damages.
• Draft and send demand letters to insurance adjusters, ensuring all client losses are clearly documented for maximum recovery.
• Negotiate settlements directly with insurance adjusters, prioritizing favorable outcomes for clients.
• Build and sustain excellent rapport with clients through consistent communication and personalized client care.
• Maintain accurate and up-to-date case files and comprehensive documentation throughout each case's lifecycle.
• Deliver exceptional customer service, ensuring clients feel supported and informed.

Core Competencies:

• Organizational Skills: Demonstrated strength in organization and prioritization, with the ability to manage a high volume of cases while supporting multiple attorneys.
• Attention to Detail: Highly detail-oriented, with a strong commitment to time management and accuracy in all aspects of case management.
• Team Player: Positive attitude and collaborative approach, contributing to a productive team environment.

Qualifications

• Education and Experience: Bachelor's degree in a related field or equivalent work experience, with 3-5 years of experience in pre-litigation case management at a personal injury law firm, specifically handling auto accident cases.
• Legal Knowledge: Extensive knowledge of personal injury law and the insurance claims process.
• Technical Skills: Proficiency in Microsoft Office and case management software, with the ability to quickly learn and adapt to new systems.
• Communication Skills: Strong interpersonal and communication skills, essential for client interactions and case negotiations.

This position is ideal for an experienced case manager who excels in client service, thrives in a fast-paced environment, and has a deep commitment to achieving the best possible outcomes for clients. Join our team and be part of Colorado’s award-winning personal injury firm.

Pay range and compensation package:

• 401(k) with matching
• Health insurance
• Paid time off and paid holidays
• Vision insurance
• Dog Friendly campus
• $31.00-36.00/hr

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Law Practice

Referrals increase your chances of interviewing at The Wilhite Law Firm by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Paid paternity leave

Paid maternity leave

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