Case Manager

Georgia Department of Public Health (DPH); Alabama; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Vacation and sick leave

Paid parental leave

Dental

Vision

Life insurance

Job summary

The Specialty Care Clinic within the Georgia Department of Public Health is seeking a compassionate Case Manager to join our interdisciplinary team serving individuals living with HIV. The Case Manager will conduct psychosocial assessments, develop service plans, and coordinate connections to community resources to support whole-person care and viral suppression.

Applicants should hold a Master’s degree in social work and be eligible for licensure.

Qualifications

• Master's degree in social work and licensure eligibility.
• Experience with Ryan White services preferred.
• Ability to work with diverse populations.

Responsibilities

• Conduct comprehensive psychosocial assessments and identify client needs, strengths, and barriers to care.
• Verify and maintain client eligibility for Ryan White services.
• Develop and update individualized service plans using a strengths-based approach per Ryan White procedures.
• Advocate for clients and assist in addressing barriers to healthcare and supportive services.
• Connect clients with appropriate community resources and support services.
• Collaborate with medical and care teams to support treatment adherence.
• Provide crisis intervention and coordinate referrals for follow-up care.
• Assist clients with applications for medication assistance programs.
• Maintain knowledge of evidence-based practices and incorporate into client care.
• Maintain timely, accurate documentation of assessments and services.
• Adhere to NASW Code of Ethics and clinic protocols.

Skills

Cultural competence

Trauma-informed care

Advocacy

Education

Master's in social work

Job description

Posting number: 2026-00926

Department: District 10 County Position

Job classification: Social Worker, Licensed 1

Posting type: Open

Categories: Public Health, Social Services, Miscellaneous, Community and Social Services

Summary

Pay Grade: I

Who We Are. We protect lives. The Georgia Department of Public Health (DPH) is the lead agency entrusted by the people of Georgia to protect lives and promote healthy lifestyles in communities throughout the state. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing for and responding to disasters.

What We Offer. As a member of the DPH team, you will join a group of passionate individuals dedicated to serving Georgians. Regardless of your role, you will contribute to protecting lives while enjoying a wide range of benefits.

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play.
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and the people of Georgia.
• Work with a Dynamic and Diverse Team – Collaborate with employees who share ideas and leverage collective strengths.
• Achieve Career Longevity – Take advantage of opportunities for learning and development that support a long-term career.
• Take Part in a Hands-on Working Culture – Work in a unique culture of active engagement and problem-solving, no matter your role.
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like yourself.

The Specialty Care Clinic is seeking a compassionate and dedicated Case Manager to join our interdisciplinary team serving individuals living with HIV.

This position plays an important role in helping clients overcome barriers to care and achieve positive health outcomes. The Case Manager will provide culturally responsive, trauma-informed services, including psychosocial assessments, individualized service planning, crisis intervention, advocacy, and connections to community resources.

Working alongside medical and other supportive services staff, the Case Manager will help coordinate whole-person care with the goal of supporting clients in achieving and maintaining viral suppression and improving their overall quality of life.

Examples of duties

• Conduct comprehensive psychosocial assessments and identify client needs, strengths, and barriers to care.
• Verify and maintain client eligibility for Ryan White services.
• Develop and update individualized service plans using a strengths-based approach and in accordance with Ryan White Case Management Standard Operating Procedures.
• Advocate for clients and assist in addressing barriers that may interfere with access to healthcare and supportive services.
• Connect clients with appropriate community resources and support services.
• Collaborate with medical and interdisciplinary team members to develop interventions that support treatment adherence and improved health outcomes.
• Provide crisis intervention and coordinate referrals for appropriate follow-up care.
• Assist clients with applications for medication assistance programs.
• Maintain knowledge of current evidence-based practices and incorporate appropriate interventions into client care.
• Maintain timely, accurate, and thorough documentation of assessments, interventions, communications, and services provided.
• Adhere to the NASW Code of Ethics, clinic protocols, and applicable program requirements.

Qualifications

Master's degree in social work and counseling from an accredited college or university and eligibility to be licensed.

Make an Impact Beyond the Appointment

At the Specialty Care Clinic, social work is an essential part of the care team. You’ll have the opportunity to build meaningful relationships with clients, help remove barriers that affect their health, and work alongside a multidisciplinary team committed to providing compassionate, respectful, and comprehensive HIV care.

Supplemental information

The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of physical activity breaks during the workday is authorized to support this philosophy and help employees meet their wellness goals. A maximum of 30 minutes of physical activity may be allocated per workday, typically in the form of two 15-minute breaks or one 30-minute break.

Employment Information

State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.

DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) as valid. DPH will contact educational institutions to verify degrees, diplomas, licensures, and other relevant credentials.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

Relocation assistance is not provided.

In the event of an identified emergency, you may be required, as a term and condition of DPH employment, to assist in meeting the emergency responsibilities of the department.

ADA Statement

DPH is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. To request a reasonable accommodation for the application or interview process, email [e-mail].

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e‑mail. All qualified applicants will be considered, but may not receive an interview. DPH will contact selected applicants to proceed with the application process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

BENEFITS

Standard Benefits for Full-Time Salaried Employees
In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan (ERS GSEPS), deferred compensation, 13 paid holidays, vacation and sick leave, paid parental leave, dental, vision, long-term care, and life insurance.

Standard Benefits for Part‑Time Employees

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.