Case Manager

Encompass Health; Abilene (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Plans

Paid Time Off

Tuition Reimbursement

401(k) Match

FSAs/HSAs

Job summary

Encompass Health is hiring a Case Manager in Abilene, TX to coordinate patient care from admission to post-discharge. The role emphasizes interdisciplinary collaboration, discharge planning, and ensuring compliant documentation and communication with payors.

The position requires a valid license (RN preferred) and CCM/ACM eligibility within two years. Full‑time schedule is typical, with patient-centered care across our rehabilitation network.

Qualifications

• Must be qualified to independently complete an assessment within the scope of practice.
• Must hold an active license if required for one's discipline in the state.
• CCM or ACM certification required OR must be obtained within two years of entry.

Responsibilities

• Guide treatment plans with the interdisciplinary team.
• Coordinate tentative discharge plan and contingency plans.
• Participate in planning for and execution of patient discharge experience.
• Monitor patient experience and service appropriateness.
• Facilitate weekly team conferences and coordinate plan modifications.
• Complete case management addendums and required documentation.
• Maintain knowledge of regulations, policies, and department operations.
• Review case management reports and plan actions.
• Understand payor requirements and recertification needs.
• Attend ACT meetings to identify trends and reduce ACTs.
• Meet with patient/family within 24 hours of admission.
• Educate patient/family on rehabilitation and the Case Manager role.
• Schedule and facilitate family conferences as needed.
• Assist with timely resource procurement to avoid discharge delays.
• Monitor orthotics/prosthetics ordering compliance.
• Make referrals and document to post-discharge providers/physicians.
• Ensure accuracy of discharge and payor information.
• Participate in utilization review: data collection and resolution actions.
• Participate in case management on-call schedule.

Skills

Case Management

Interdisciplinary teamwork

Discharge planning

Documentation

Education

RN licensure

Bachelor's degree

Job description

Case Manager Career Opportunity

Abilene, TX

Full‑Time position (M‑F, 8‑5), Compensation is determined based on experience & applicable certifications.

Hiring for PRN position

Full‑time applicants must have a minimum 2 years of Case Management experience.

Recognized For Your Abilities As a Case Manager

Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well‑being of individuals in your community. Manage resources, coordinate patient care from admission to post‑discharge, and oversee interdisciplinary plan‑of‑care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.

Starting Perks And Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do.

Become the Case Manager You Always Wanted to Be

• Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
• Participate in planning for and the execution of patient discharge experience.
• Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
• Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.
• Perform assessment of goals and complete case management addendum within 48 hours of admission.
• Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate/timely referrals, including documentation to post‑discharge providers/physicians.
• Ensure accuracy of discharge and payor‑related information in the patient record.
• Participate in utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on‑call schedule as needed.

Qualifications

License or Certification:

• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
• If licensure is required for one's discipline within the state, the individual must hold an active license.
• Must meet eligibility requirements for CCM or ACM certification upon entry into this position OR within two years of entry into the position.
• CCM or ACM certification required OR must be obtained within two years of being placed in the Case Manager II position.

Minimum Qualifications

• For Nursing, must possess a minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an associate degree.
• For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and a graduate degree is preferred.
• 2 years of rehabilitation experience preferred.

At Encompass Health, we proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post‑acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

We're eagerly looking forward to meeting you, and we genuinely mean that. Join us on this remarkable journey!