Case Manager

Encompass Health; Danville (PA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision plans

Generous paid time off

Tuition reimbursement opportunities

401(k) matching and employee stock purchase plans

Flexible spending accounts

Job summary

Encompass Health in Danville, Pennsylvania is looking for a Case Manager to coordinate patient care and work in an interdisciplinary team. This role involves managing resources from admission to post-discharge while ensuring quality care and compliance with regulations. Candidates must have an active nursing license (RN) or a relevant bachelor’s degree and must achieve CCM® or ACM™ certification within two years. The position offers meaningful work in a supportive environment with a vibrant community focused on patient well-being.

Qualifications

• Must be qualified to complete assessments within discipline scope.
• Active state licensure required for the discipline.
• Must meet CCM® or ACM™ certification eligibility within two years.

Responsibilities

• Guide treatment plans based on patient preferences.
• Coordinate discharge plans with interdisciplinary team.
• Monitor patient experience and ensure quality care.

Skills

Interdisciplinary team work

Communication

Patient assessment

Regulatory knowledge

Education

Associate Degree in Nursing or Bachelor's degree

CCM® or ACM™ certification

Job description

Case Manager Career Opportunity

Recognized For Your Abilities As a Case Manager

Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well‑being of individuals in your community. Manage resources, coordinate patient care from admission to post‑discharge, and oversee interdisciplinary plan‑of‑care decisions. It is more than a career move; it is a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World

At Encompass Health, you will experience the difference the moment you become part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades.

Starting Perks and Benefits

• Affordable medical, dental, and vision plans for both full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do.

Become the Case Manager You Always Wanted to Be

• Work with an interdisciplinary team, guiding treatment plans based on patient needs and preferences.
• Coordinate with the interdisciplinary team to establish tentative discharge plans and contingency plans.
• Participate in planning for and the execution of patient discharge experience.
• Monitor patient experience: quality, timeliness, service appropriateness, payors, and expectations.
• Facilitate team conferences weekly and coordinate all treatment plan modifications.
• Complete case management addendums and all required documentation.
• Maintain knowledge of regulations and standards, company policies and procedures, and department operations.
• Review and analyze case management reports, including Key Care Indicators, and plan appropriate actions.
• Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
• Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
• Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hours of admission.
• Perform assessment of goals and complete case management addendum within 48 hours of admission.
• Educate patient/family on rehabilitation and the role of Case Manager; establish communication plan.
• Schedule and facilitate family conferences as needed.
• Assist patient with timely procuring and planning of resources to avoid discharge delays or issues.
• Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
• Make appropriate and timely referrals, including documentation to post‑discharge providers and physicians.
• Ensure accuracy of discharge and payor‑related information in the patient record.
• Participate in utilization review process: data collection, trend review, and resolution actions.
• Participate in case management on‑call schedule as needed.

Qualifications

• License or Certification:
  • Must be qualified to independently complete an assessment within the scope of practice of the discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
  • If licensure is required for the discipline within the state, the individual must hold an active license.
  • Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position or within two years.
  • CCM® or ACM™ certification required or must be obtained within two years of being placed in the Case Manager II position.
• Minimum Qualifications:
  • For Nursing: minimum of an Associate Degree in Nursing, RN licensure, with BSN preferred. A diploma is acceptable only in states whose minimum requirement for licensure is a diploma rather than an Associate Degree.
  • For all other eligible licensed or certified health care professionals, minimum of a bachelor’s degree; a graduate degree is preferred.
  • Two years of rehabilitation experience preferred.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what’s right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post‑acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.