Case Management Support Intern – Student Care & Advocacy

Gopsusports; University (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A prestigious university in Florida is seeking a part-time or full-time intern for the Student Care and Advocacy office. The intern will support the case management team by managing student cases and assisting with various clerical tasks. Key qualifications include strong interpersonal skills, the ability to handle confidential information, and experience in customer service. This role emphasizes empowering students to overcome challenges and achieve their educational goals, contributing to a supportive university environment.

Qualifications

• Strong ability to handle confidential information discreetly.
• Excellent interpersonal skills for relationship-building.
• Ability to work independently while collaborating effectively.

Responsibilities

• Support case management team with documentation and student records.
• Triage calls and manage cases in the system.
• Assist students in applying for public assistance benefits.

Skills

Confidential information handling

Interpersonal skills

Customer service

Team collaboration

Education

Current Penn State student

Job description

A prestigious university in Florida is seeking a part-time or full-time intern for the Student Care and Advocacy office. The intern will support the case management team by managing student cases and assisting with various clerical tasks. Key qualifications include strong interpersonal skills, the ability to handle confidential information, and experience in customer service. This role emphasizes empowering students to overcome challenges and achieve their educational goals, contributing to a supportive university environment.