Case Management Supervisor - Dakota County

Pinnacle Services; Minneapolis (MN); Hybrid; USD 53,000 - 65,000; Full time

Benefits offered by this job

Training Program

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short Term Disability

Paid Time Off

401K

Hybrid Work Schedule

MSSA membership

Licensing supervision

Professional Growth Opportunities

Team Atmosphere

Animal Friendly Corporate Office

Job summary

Pinnacle Services in Minneapolis is seeking a Case Management Supervisor to lead a team of Case Manager Captains, and to manage our health plans and Dakota County contract. If you have experience with the Minnesota waivers and Health Care Programs, this is a great opportunity to advance your career with Pinnacle Services.

We value teamwork, clear written policies, and proactive collaboration with stakeholders.

Qualifications

• Graduate with a four-year degree in social work, psychology, sociology or related field.
• 3–5 years supervisory experience in social services, preferably case management.
• 2+ years' experience with waivered Case Management (CADI, DD, AC/EW).
• Valid driver's license, satisfactory driving record, and vehicle with current insurance.
• Office-based role with remote flexibility 1 day/week after 90 days.

Responsibilities

• Attend County meetings and support case management operations.
• Train new Case Managers, Client Relations Coordinators and Case Manager Captains.
• Provide supervision and support to Case Manager Captains.
• Ensure department goals, contract and licensing compliance.
• Contribute to business development and policy updates.

Skills

Supervisory experience

Strong verbal communication

Strong written communication

Policy writing

Remote flexibility

Education

Bachelor's degree in social work, psychology, sociology, or related field

Job description

Description

Case Management Supervisor - Dakota County

Pinnacle Services is an innovative and fast-growing agency looking for a talented individual to lead a team of Case Manager Captains, and to manage our health plans and Dakota County contract. If you have experience working with the various aging and disability waivers and the Minnesota Health Care Programs, one of your best career moves could be to work with the professionals at Pinnacle Services.

Pinnacle Services is a team-oriented environment with many colleagues who will be resources. This is a group of people who embrace change and look forward to working with an individual who will suggest innovations that will improve our client’s lives and move our agency forward. Strong verbal and written communication skills are essential - you will be writing policies, procedures, and communicating with all stakeholders.

What is Pinnacle Services like as a company? In addition to all of the usual benefits, Pinnacle Services also offers a remarkable work environment, with a relaxed dress code, scheduled employee get-togethers and opportunities to volunteer in the community. We are conveniently located in the Northeast Minneapolis arts district, in a renovated warehouse that is light-filled and open.

If you are interested in helping people - in making lives better - than this is your opportunity to make a difference in the lives of Pinnacle Services’ consumers. We love seeing our consumers live full and happy lives and go the extra mile to assure great service. We are looking to hire people who do the same.

Description

Job Responsibilities and Duties:

Successful Case Management Supervisors will be knowledgeable about mental health and developmental disabilities. Previous work as a supervisor, manager or leader is an asset to our growing Case Management department.

The Case Management Supervisor is responsible for:

• Attend County meetings.
• Assist in the training of new Case Managers, Client Relations Coordinators and Case Manager Captains (supervisors).
• Provide support to Case Manager Captains (supervisors) as their immediate supervisor.
• Assure completion of department goals.
• Assure contract and licensing compliance.
• Contribute to business development.
• Remain up to date on policy and procedural changes.

Salary:

$59,000/year salaried

Company Perks:

• Training Program
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• MN Paid Leave
• Paid Time Off
• 7 Paid Federal Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment.
• Flex-Time Benefit - available after the first 90 days.
• Hybrid Work Schedule: Employees may qualify for a hybrid schedule (4 in-office days and 1 remote day per week) after completing required training and meeting performance expectations.
• MSSA membership & paid CEUs
• Licensing supervision
• Professional Growth Opportunities
• Team Atmosphere
• Animal Friendly Corporate Office

Requirements

Required Qualifications:

• Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field.
• Be a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
• Have 3-5 years supervisory experience in social services; preferably in case management services.
• 2+ years' experience with waivered Case Management (CADI, DD, AC/EW).
• Applicants must have a valid driver’s license and acceptable driving record as determined by Pinnacle Services policy. Applicants must have a vehicle that is covered with current insurance. Applicants must successfully clear local and/or stated background checks.
• Ability to work from our office with remote flexibility 1 day per week after 90 days.

Preferred Qualifications:

• LSW or higher BOSW credential.

Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others.