Case Management Processor

Molina Healthcare; City of Yonkers (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare provider in Yonkers is seeking an Administrative Support role to assist with care management functions. Responsibilities include facilitating member services, scheduling visits, and ensuring effective communication. The ideal candidate will have at least 1 year of healthcare administrative experience and proficiency in Microsoft Office. Competitive compensation is offered, with a pay range of $21.16 - $34.88 per hour.

Qualifications

• At least 1 year of experience in an administrative support role in health care.
• Strong attention to detail and problem-solving skills.
• Excellent customer service and communication skills.

Responsibilities

• Provide administrative support for care management services.
• Assist in case management and member service coordination.
• Promote internal and external communication to enhance care services.

Skills

Administrative support experience

Attention to detail

Problem-solving skills

Customer service skills

Time-management skills

Verbal communication skills

Written communication skills

Education

Relevant education or experience

Tools

Microsoft Office Suite

Job description

Overview

JOB DESCRIPTION Job SummaryProvides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.

Responsibilities

• Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.
• Facilitates initial review of assigned case levels and assists in case management assignment to care managers.
• Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan.
• Schedules member visits with care managers as needed.
• Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.
• Coordinates required member services in accordance with member benefit plan.
• Promotes communication both internally and externally to enhance effectiveness of care management services.
• Processes member and provider correspondence.

Required Qualifications

• At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience.
• Strong attention to detail.
• Problem-solving skills.
• Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software.
• Excellent customer service skills.
• Time-management and organizational skills.
• Strong verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.

Preferred Qualifications

• Certified Medical Assistant (CMA).

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

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Pay Range: $21.16 - $34.88 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.