Case Management Patient Coordinator

01 Salinas Valley Health Medical Center; United States; Sur place; USD 48 000 - 51 000; Plein temps

Résumé du poste

Salinas Valley Health Medical Center is seeking a Case Management Patient Coordinator to support the Case Management Department under the Manager's direction. The role requires coordinating patient care appointments before discharge, and assisting Case Managers and Social Services to meet regulatory obligations.

The position emphasizes Spanish-speaking patients, strong organization, and the ability to manage confidential information while delivering timely notices and maintaining records.

Qualifications

• Must be able to speak to patients in Spanish.
• Outstanding organizational skills.

Responsabilités

• Coordinate activities associated with coordinating patient care appointments for patients prior to discharge.
• Provide support to Case Managers/Social Services to comply with regulatory obligations by delivering notices required to meet statutory obligations.
• Monitor insurance verifications and certifications; provide weekly compliance reports.
• Perform administrative clerical duties and manage reports for assigned work.

Connaissances

Spanish language

Description du poste

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Department: Case Management The Case Management Patient Coordinator works under the direction of the Manager in the Case Management Department.

This position provides highly complex and responsible assistance, sometimes of a confidential nature. The Case Management Patient Coordinator facilitates many functions in supporting multiple regulatory processes required during the continuum of care. Must have the ability to speak to patients in Spanish and possesses outstanding organizational skills, by coordinating activities associated with coordinating patient care appointments for patients prior to discharge, providing support to Case Managers/Social Services to comply with regulatory obligations by delivering notices required to meet statutory obligations. Performs administrative-level clerical duties by providing managing reports associated with assigned work. Monitors activities with Insurance Verifications and Certifications and provides weekly reports on compliance.

1. 1. Is a role model for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity.
2. 2. Is a key member of the Revenue Cycle by preparing metrics, employee specific productivity charts, and departmental statistics undefined.
3. 3. Possesses excellent verbal and written communication skills, with the ability to author correspondence at the direction of Director undefined
4. 4. Possesses excellent computer skills in those programs being utilized by the department.
5. 5. Answers the telephone promptly and courteously to ensure smooth and accurate communication. Also, records and communicates all messages, whether telephone or not, in an accurate and timely manner. Routes inquiries to appropriate resource.
6. 6. Develops, organizes and maintains an accurate computerized filing system, to include appropriate follow-up file system.
7. 7. Reviews and monitors certification and verification requests from insurance companies and ensures review clerks activities are completed daily. Sends report to Case management leadership daily. Works on special projects as requested. Maintains accurate records and files (computer-based and paper), and updates information on a regular basis. Record retention management by following the Record Retention policy. Enhances competency of staff by assisting in department's participation with in-services, meetings and orientations. Provide support to meet regulatory compliance as outlined in department summary. Distributes various financial data and/or reports on a monthly basis or as needed. Maintains active and non-active files. Coordinated Discharge Phone calls for patients prior to discharge, Delivers MOON letters or HINN letters as directed. Ensure compliance with Important Message for Medicare notifications. Performs other duties as assigned.

Pay Range: The hourly rate for this position is $34.84- $37.00. The range displayed on this job posting reflects the target for new hire salaries for this position.

Job Specifications:

• Union: TR/CO
• Work Shift: Day Shift
• FTE: 1.0
• Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Salinas Valley Health, formerly Salinas Valley Memorial Hospital, founded in 1953, is the cornerstone of what would eventually become Salinas Valley Health. Today, we serve thousands of individuals and families just like you throughout the Salinas Valley, Monterey Peninsula and the surrounding region. Each year, our highly trained team of healthcare professionals takes our renowned quality of patient care to the next level. Our team actively utilizes the latest medical techniques with our state-of-the-art technology to improve your health and well-being. In many cases this provides you and your family the opportunity to receive specialized care right here in your own community, without the need for travel. Our 263-bed acute care medical center employs more than 2,036 people and has a medical staff of more than 300 board-certified physicians across a broad spectrum of specialties, all dedicated to your care.