Lead a thriving Case Management team as Nurse Manager at a regional AZ medical center. Sunny Tucson living, strong team culture, real growth potential. Apply today!
Nurse Manager, Case Management
Southern Arizona
If you love blue skies, mountain views, and a job where your leadership actually shapes patient outcomes, this could be your next move. This role puts you at the center of a thriving Case Management department at a well-established regional medical center, where structure, teamwork, and clear expectations aren't just buzzwords, they're how the department runs. You'll lead a strong, collaborative team that genuinely has each other's backs, in a city known for year-round sunshine and wide-open desert landscapes.
Responsibilities:
- Lead and develop a team of Case Managers, Social Workers, and Social Work Coordinators, setting the tone for a department that operates with clarity and accountability.
- Build and manage monthly staffing plans, coordinating daily operations alongside the Case Management RN Lead to keep the department running smoothly.
- Own performance: conduct annual evaluations, coach staff through documentation and EPIC tool proficiency, and have the tough conversations directly when standards aren't being met.
- Partner with department leadership to manage and reconcile the budget, explaining variances with confidence in monthly meetings.
- Design and deliver education programs for physicians, case managers, and hospital staff based on audit findings and performance data.
- Champion compliance with Medicare Conditions of Participation and other state and federal regulations, serving as the go-to expert and liaison across departments.
- Represent Case Management in hospital-wide committees, bringing a case management lens to organizational decision-making.
- Guide CM/MD rounds and support staff through new unit launches or process changes.
Qualifications:
- Bachelor's degree in Nursing required; ACMA certification preferred.
- Five or more years of RN experience, including at least two years in Case Management or a related area.
- Demonstrated leadership, teaching, and interpersonal skills, with a track record of professional development; prior management experience preferred.
- Current Arizona RN licensure and Basic Life Support (BLS) certification required.
- A structured, decisive leadership style, comfortable setting expectations, addressing performance issues directly, and following through on discipline when needed.
- Strong working knowledge of DRG, ICD-9, and CPT coding as it relates to physician documentation and insurance billing.
About the Hospital:
- A well-established regional medical center with a case management department of roughly 50 FTEs, supporting a full continuum of patient care.
- Staff are equipped with individual tablets and zip-code-based resource search tools, keeping the team efficient and connected to community resources.
- Known internally for a genuinely supportive culture, with an active team group chat where staff regularly jump in to help one another.
- Reports directly to the Director of Case Management, with a second Nurse Manager overseeing a sister campus, ensuring shared best practices across sites.
- Competitive starting salary of $90,000, with growth up to $130,000 based on experience.
- Manager Incentive Program (MIP) bonus of up to 10% of base salary annually, tied to performance metrics.
- $10,000 sign-on bonus for candidates with two or more years of management experience.
- Relocation assistance available, varying based on relocation distance.
- Full-time, day shift schedule in a stable, on-site leadership role.
Living in Tucson, Arizona:
- Over 300 days of sunshine a year, with a dramatic desert landscape framed by five surrounding mountain ranges.
- A lower cost of living compared to many major Southwest metros, paired with a relaxed, laid-back pace of life.
- A vibrant food scene, recognized as a UNESCO City of Gastronomy, with deep culinary roots and a thriving local restaurant culture.
- Home to the University of Arizona, bringing a youthful energy, arts scene, and year-round events to the city.
- Easy access to hiking, biking, golf, and outdoor recreation nearly every month of the year, plus quick trips to Mexico, Phoenix, and Southern California.
This is a rare chance to lead a department that already has strong bones, a great team, and real room to make your mark. If you're ready to bring structure, energy, and decisive leadership to a Case Management team that's thriving and growing, we'd love to hear from you.