Case Management Director

Encompass Health Corporation; Sioux Falls (SD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Generous paid time off

Tuition reimbursement

401(k) matching

Health savings accounts

Job summary

Encompass Health Corporation in Sioux Falls, South Dakota, is seeking a Case Management Director to lead operations in their Case Management department. This role is pivotal in ensuring effective patient care and managing a compassionate team. The ideal candidate has significant experience in hospital-based case management and relevant certifications. The position offers competitive benefits, including health plans, tuition reimbursement, and a supportive work environment focused on team success and patient outcomes.

Qualifications

• Must hold active licensure if required for discipline.
• Three years of hospital-based case management experience including utilization review.
• Capable of completing assessments independently.

Responsibilities

• Oversee daily operations of Case Management department.
• Manage interdisciplinary plan of care and discharge planning.
• Provide guidance and support to Case Managers and staff.

Skills

Case management

Patient advocacy

Interdisciplinary collaboration

Staff training

Education

Bachelor's degree in nursing (BSN)

Graduate degree (preferred)

Tools

CCM certification

ACM certification

Job description

Case Management Director Career Opportunity

Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your expertise and personal values? As the Director of Case Management at Encompass Health, you will lead a team and make a profound impact on the lives of individuals within our local community. This role combines career opportunities close to home with the chance to make a meaningful difference in the well‑being of those around you. Join us in this journey of care, compassion, and leadership as a key member of our leadership team overseeing the day‑to‑day operations and management of our Case Management department.

A Glimpse into Our World

At Encompass Health, you’ll experience the difference the moment you become part of our team. We are a rapidly growing national inpatient rehabilitation leader, recognized as one of the “World’s Most Admired Companies” and a Fortune 100 Best Companies to Work For® awardee. We pride ourselves on the growth opportunities we offer and how our team unites for the greater good of our patients.

Starting Perks and Benefits

• Affordable medical, dental, and vision plans for full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do.

Responsibilities

• Assume responsibility for the day‑to‑day operations and human resource management of the Case Management department.
• Oversee the interdisciplinary plan of care and the discharge planning process to ensure effectiveness and appropriateness of services, with a central focus on census management, patient care outcomes, and key care indicators.
• Act as a patient and family advocate, ensuring services meet the needs of patients and their families.
• Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards.
• Build relationships with insurance companies, self‑insured employers, case management firms, and other healthcare networks.
• Celebrate the accomplishments and successes of our employees along the way.

Qualifications

• Preferred: current CCM® or ACMTM certification.
• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
• If licensure is required for the discipline within the hospital’s state, must hold an active license.
• For Nursing: must possess a bachelor’s degree in nursing (BSN) with RN licensure.
• For other eligible health‑care professionals: must possess a minimum of a bachelor’s degree; a graduate degree is preferred.
• Three years of hospital‑based case management experience, including utilization review and discharge planning experience.
• May be required to work weekdays and/or weekends, evenings and/or night shifts.
• May be required to work on religious and/or legal holidays on scheduled days/shifts.

Equal Employment Opportunity

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.