Case Management Director

Encompass Health; Glendale (AZ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Health, dental, vision plans

Generous paid time off

Tuition reimbursement

401(k) match / ESPP

Flexible spending accounts

Vibrant workplace community

Job summary

Encompass Health in Glendale, AZ is seeking a seasoned Case Management Director to lead our Case Management department. You will oversee day-to-day operations, guide discharge planning, and champion patient and family advocacy while coordinating with care teams to optimize outcomes.

As a member of the leadership team, you will mentor Case Managers, manage regulatory compliance, and build partnerships with insurers and healthcare networks to support high-quality, compassionate post-acute care.

Qualifications

• CCM/ACMTM certification preferred.
• Active license if required for the discipline.
• Nursing track requires BSN and RN licensure.
• Three years hospital-based Case Management experience.
• Ability to work Weekdays and/or weekends, evenings and/or night shifts.

Responsibilities

• Oversee day-to-day operations of the Case Management department.
• Oversee interdisciplinary plan of care and discharge planning to optimize census and outcomes.
• Advocate for patients and families to ensure needs are met.
• Provide guidance and training on caseload management and regulatory procedures.
• Build relationships with insurers and healthcare networks.

Skills

CCM certification

ACMTM certification

Education

Bachelor's degree

BSN with RN licensure

Job description

Case Management Director Career Opportunity

Highly regarded for your Case Management Director expertise. Are you an experienced and compassionate healthcare professional with a background in case management, seeking a career that aligns with your professional expertise and resonates with your personal values? As the Director of Case Management at Encompass Health, you have the unique opportunity to lead a team and make a profound impact on the lives of individuals within your local community. This role combines fulfilling career opportunities close to home with the chance to make a meaningful difference in the well‑being of those around you. Join us in this journey of care, compassion, and leadership as we work together to make a difference where it matters most, serving as a key member of our leadership team overseeing the day-to-day operations and management of our Case Management department.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks And Benefits

From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Case Management Director you've always aspired to be

• Assume responsibility for the day-to-day operations and human resource management of the Case Management department.
• Oversee the interdisciplinary plan of care and the discharge planning process to ensure the effectiveness and appropriateness of services with a central focus on census management, patient care outcomes, and key care indicators.
• Act as a patient and family advocate, ensuring that services are delivered to meet the needs of patients and their families.
• Provide guidance and support to Case Managers and other staff, including training on managing caseloads and interpreting regulations, policies, operational procedures, and objectives. Review operations to ensure a high level of quality consistent with organizational standards.
• Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.
• Celebrate the accomplishments and successes of our dedicated employees along the way.

Qualifications

• Current CCM® or ACMTM certification is preferred.
• Must be qualified to independently complete an assessment within the scope of practice of his/her discipline.
• If licensure is required for the discipline within the hospital's state, individual must hold an active license.
• For Nursing, must possess bachelor's degree in nursing (BSN) with RN licensure.
• For other eligible health care professionals, must possess a minimum of a bachelor's degree; a graduate degree is preferred.
• Three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.
• May be required to work weekdays and/or weekends, evenings and/or night shifts.
• May be required to work on religious and/or legal holidays on scheduled days/shifts.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.