Case Management Coordinator

Randstad USA; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Randstad Healthcare is seeking a Medical Case Manager to join our Florida team. The role requires residing in Miami-Dade County (ZIPs 33142, 33133, 33134) and involves 50–75% travel for in-home or facility visits.

You will assess, plan, implement, and coordinate care for members to optimize wellness, including authorizations, PCP coordination, meds review, and community resources. The ideal candidate is bilingual (Spanish/English) with strong communication and organizational skills, capable of

Qualifications

• Bilingual Spanish/English fluency in speaking and writing.
• Willingness and ability to travel 50–75% within Miami-Dade County.
• Strong communication skills, both verbal and written.
• Ability to multitask and adapt to a fast-paced environment.
• Attention to detail in coordinating care and documentation.

Responsibilities

• Assess, plan, implement, and coordinate case management activities telephonically and in person.
• Evaluate members' medical needs to facilitate overall wellness.
• Manage a caseload including supportive and medically complex members.
• Develop proactive action plans to address issues and improve outcomes.
• Coordinate services (prior authorizations, PCP and provider contacts, medication review, community resources).
• Travel 50–75% for face-to-face member visits within Miami-Dade County.

Skills

Bilingual (Spanish/English)

Travel 75%

Communication

Multitasking

Detail oriented

Job description

Randstad Healthcare is hiring for a Medical Case Manager in Florida. Candidates MUST be located in Miami Dade county in zip codes (33142, 33133, 33134).

We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. Our organization promotes autonomy through a Monday - Friday (8:00AM - 5:00PM) working schedule and flexibility as you coordinate the care of your members.

Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness. Case Management Coordinator will effectively manage a caseload that includes supportive and medically complex members. Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration. Case Management Coordinators will determine appropriate services and supports due to member's health needs; including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports.

This role will require 50-75% travel for face-to-face visits with members. Candidates MUST be located in Miami Dade county in zip codes (33142, 33133, 33134).

• Bilingual (Spanish, English) FLUENT speaking and writing
• Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Candidate will travel approximately 75% of the time within Miami-Dade County seeing members at their homes, in Assisted Living Facilities and Skilled Nursing Facilities.
• Must be fluent in English & Spanish and be able to have a full conversation

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.