Case Management Assistant

Del Sol Medical Center; El Paso (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with match

Education assistance

Paid time off

Employee discounts

Job summary

Del Sol Medical Center in El Paso is seeking a Case Management Assistant to support RN Case Managers and Social Workers in facilitating patient discharges and coordinating post-acute placements. You will handle administrative tasks, referrals, communications, and tracking to ensure timely discharge planning.

The role requires healthcare exposure and an associate degree is preferred. CNA or EMT credentials are a plus; no travel required.

Qualifications

• Medical knowledge and terminology.
• Minimum of one year experience in a health care setting.
• Associate degree preferred.
• CNA or EMT certification preferred.

Responsibilities

• Coordinate with RN Case Manager and Social Worker for support needed.
• Communicate updates on progress throughout the day and refer patient questions back to the Case Manager/Social Worker.
• Provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.
• Make referrals through web-based referral system to post-acute care providers.
• Monitor patients with PAC referrals and intervene to expedite discharge.
• Prioritize workload to ensure timely contact and intervention with PAC providers.
• Communicate with RN Case Managers/Social Workers regarding PAC referrals status, bed availability, and other barriers.

Skills

Medical knowledge

Healthcare experience

Education

Associate’s Degree – preferred

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Case Management Assistant with Del Sol Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary And Qualifications

As a Case Management Assistant (CMA), you will work under the direction of the RN Case Manager or Social Worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. You will provide administrative support in Case Management functions.

• You will coordinate with RN Case Manager and Social Worker for support needed.
• You will communicate updates on progress throughout the day and refer patient questions back to the Case Manager/Social Worker.
• You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction ofteam.
• You will make referrals through web-based r5eferral system to the specific post-acute care (PAC) providers requested.
• You will monitor patients with PAC referrals and intervene to expedite discharge
• You will prioritize workload to ensure a timely contact and intervention with PAC providers.
• You will communicate with RN Case Managers/Social Workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.

Experience

• Medical knowledge and terminology
• Minimum of one year experience in a health care setting

Education

• Associate’s Degree– preferred

Licenses and Certifications

• Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) – preferred

What qualifications you will need:

No Travel Required

Benefits

1 years experience Required Years of Experience

• Del Sol Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Del Sol Medical Center is a full service, acute-care hospital in east El Paso, Texas. We have a Level II trauma designation. This facility has 300+ patient beds. Our range of services include emergency care, cardiac care, women’s services, Level III NICU, rehabilitation, a bariatric clinic, and a Minimally Invasive Surgery Center. Del Sol Medical Center is part of Las Palmas Del Sol Healthcare. We are a leading healthcare provider for El Paso and the surrounding region that is part of HCA Healthcare.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“There is so much good to do in the world and so many different ways to do it.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are reviewing applications for our Case Management Assistant opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.