Case Management Assistant

Encompass Health Corporation; Concord (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Tuition reimbursement

401(k) and employee stock purchase

FSA/HSA options

Collaborative team culture

Job summary

Encompass Health Corporation is seeking a Case Management Assistant to streamline workflows, coordinate communications, and support the Case Management team. The role emphasizes collaboration with clinicians, patients, and families to ensure smooth discharge planning and care continuity.

The position offers opportunities to engage with community resources, participate in performance improvement activities, and contribute to a patient-centered care mission across a national inpatient

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather and maintain Case Management documentation (referrals, admissions, orders, schedules).
• Communicate daily Case Management Assignment updates.
• Complete pre- and post-discharge activities for patients and families.
• Collect Quality Improvement and department Performance data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Support regulatory and Joint Commission survey preparedness activities.

Skills

Microsoft Office

Typing speed

Medical terminology

Insurance/payor systems

Communication skills

Visual acuity

Education

High school diploma or equivalent

Job description

Case Management Assistant Career Opportunity

Recognized for your desire to be a Case Management Assistant. Are you in pursuit of a career that aligns with your personal values and offers room for professional growth? Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients. This opportunity brings your work closer to both home and heart, allowing you to play a vital part in the orchestration of Case Management operations.

A Glimpse into Our World

At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Case Management Assistant you always wanted to be

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office products.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.