Case Management Analyst - Field Chicago IL

CVS Health; Springfield (IL); On-site; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in Chicago, IL is seeking a Case Management Analyst to coordinate care for waiver/LTSS members and support home visits. This field-based role requires travel 50-75% and in-person member meetings.

You will manage a full caseload, work with interdisciplinary teams, and document care plans in electronic health records. Strong communication and organization are essential, with a bachelor's or master's in human services preferred.

Qualifications

• Minimum of two (2) years of case management experience.
• Microsoft Office and electronic health record experience.
• Must possess reliable transportation and be willing and able to travel up to 75% of the time.
• Valid Illinois Driver's license and must reside in one of the above zip codes or surrounding areas.

Skills

Case management

Microsoft Office

Travel readiness

Education

Bachelor's or Master's in Human Services

Tools

Electronic Health Records (EHR)

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position: Case Management Analyst

Location

Zip Codes; 60607, 60608, 60612, 60622, 60623, 60624, 60639, 60642, 60644, 60647, 60651

This Analyst, Case Management Field position is with Aetna's Long Term Services & Supports (LTSS) team and is a field-based position in Chicago, Illinois. The requirements is for candidates to travel 50-75% of the time to meet with members face to face. This position holds a full caseload to manage waiver members. This position requires in person home visits with members. This position is critical to meet contractual requirements. Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through

Required Qualifications:

• Minimum of two (2) years of case management experience
• Microsoft Office and electronic health record experience
• Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed by our company expense reimbursement policy
• Valid Illinois Driver's license and must reside in one of the above zip codes or surrounding areas.

Preferred Qualifications:

• Case management and discharge planning experience
• Managed Care experience
• Microsoft Office experience
• Experience working with HIV and AIDS population
• Multi-lingual language proficiency

Required Education:

• Individual with a bachelor's degree or a non-licensed individual with a master's degree, with either degree being in a human-services field (including, but not limited to sociology, special education, rehabilitation counseling)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $44.99

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.