Case Filing Coordinator

Community Options, Inc.; Voorhees Township (NJ); On-site; USD 47,000 - 50,000; Full time

Job summary

Community Options, Inc. is seeking a Case Filing Coordinator to handle data entry and administrative tasks relating to arbitration and mediation case filings. This entry-level position offers a competitive salary and benefits in a rewarding nonprofit environment. Candidates should possess strong communication skills and an attention to detail for managing multiple priorities effectively.

Benefits

Medical benefits

Dental coverage

Student loan repayment program

403(b) retirement plan with company match

Generous paid time off

Qualifications

• 0-2 years of progressive administrative experience required.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in data entry and case document processing.

Responsibilities

• Performs data entry and administrative support tasks for case filings.
• Ensures confidentiality and security of case information.
• Manages case-related communications and records efficiently.

Skills

Strong written and verbal communication

Attention to detail

Organizational skills

Problem-solving skills

Education

High School Diploma or GED

Tools

Microsoft Office applications

Job description

4 days ago Be among the first 25 applicants

Description

OVERVIEW

Case Filing Coordinator (2025-101)

The Case Filing Coordinator serves in a key administrative capacity by performing data entry and administrative support tasks related to the intake of arbitration and mediation case filings.

The starting annual equivalent salary range for this position is $47,000 - $50,000, with a 7.5% incentive opportunity. The successful candidate will work primarily on-site in our Voorhees, NJ office.

Named as one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Essential Functions

• Enters case-related data and information into the PRISM case management system.
• Manages email inbox and faxes; responds to inquiries in a timely manner and informs supervisor of progress.
• Ensures filing documents are correctly scanned and processed into the case management system; analyzes and indexes filing documents.
• Ensures confidentiality of case information and case records; adheres to the AAA's information security and data privacy policies, procedures, and practices.
• Select and create customer account/contact records in accordance with established policies and procedures.
• Escalates notification to appropriate staff for cases requiring special attention.
• Identifies and resolves problems efficiently and effectively utilizing available information and system data, weighs the importance of various issues, and escalates unresolved/complex issues to supervisory staff.
• Sends and receives payments in accordance with internal policies, including posting payment to the proper bill line or case and maintaining records.
• Processes case filings and associated documents received by mail, email, and facsimile; provides primary telephone coverage on case filing general inquiry line; provides administrative support to case filing services team; handles payments received and bank deposits.
• Maintains administrative and financial records in accordance with corporate standards, including electronic format.
• Demonstrates regular, reliable, predictable job attendance.
• Attends on-site and in-person meetings and training sessions.
  
  

Education & Experience

High School Diploma or GED; or an equivalent combination of education and experience. 0-2 years of progressive administrative experience in a client-centered work environment required.

Knowledge, Skills, & Abilities

• Strong written and verbal communication skills, with the ability to effectively interact with various stakeholders.
• Attention to detail and accuracy in data entry, scanning, and indexing of case documents.
• Organizational skills to manage multiple tasks, set priorities, and meet deadlines in a fast-paced environment.
• Problem-solving skills to identify issues, utilize available resources, and escalate complex matters as needed.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel) and ability to learn and adapt to case management systems.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Legal Services

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