Case File & Records Coordinator

Lutheran Social Services of Illinois; Chicago (IL); On-site; USD 48,711,936 - 54,729,292; Full time

Benefits offered by this job

Dayforce Wallet on-demand pay

Competitive salary based on education/

Salary $17-$19.10 hourly

Advancement opportunities

Healthcare insurance

Up to 26 days PTO per year

11 paid holidays

Sick time

403(b) plan

Employee Assistance Program

Flexible hours

Paid training

Job summary

Lutheran Social Services of Illinois is hiring a full-time Clerk to provide essential office support, file case documents, and maintain records compliant with DCFS and COA standards. The role requires attention to detail, organization, and professional communication with clients and team members.

This position supports audits and court document preparation, organizes files for storage, and ensures timely, accurate filing.

Qualifications

• High school diploma or equivalent required.
• 1 to 3 years of experience preferred.
• Clear communication, both verbal and written.
• Excellent organization and general office skills, including MS Office.
• Ability to work respectfully with clients and team members.

Responsibilities

• File all documents in AP5 format accurately and timely.
• Keep files current and stored per DCFS and COA standards.
• Compile lists by worker for audits and provide copies to workers/supervisors.
• Prepare files for audits and court reviews.
• Prepare closed files for transport to storage and track storage audits.
• Close Foster Care, Intact, Counseling and Adoption case files.
• Demonstrate professional, respectful behavior toward clients and colleagues.

Skills

Communication

Organization

Microsoft Office

Written & Verbal Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Lutheran Social Services of Illinois is hiring a full-time Clerk to provide essential office support, file case documents, and maintain records compliant with DCFS and COA standards. The role requires attention to detail, organization, and professional communication with clients and team members.

This position supports audits and court document preparation, organizes files for storage, and ensures timely, accurate filing.