Case Entry Specialist

CorroHealth, Inc.; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

CorroHealth, Inc. is seeking a remote Case Entry Specialist to support healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. You will monitor inboxes and dashboards, document communications, and follow up with clients or staff as needed.

The role requires HIPAA/HITECH compliance and precise data handling. The position is full-time and remote within the United States, with set EST hours.

Qualifications

• Must have high school diploma; bachelor’s preferred.
• Experience with EMR systems is a plus.
• Proficiency with Outlook, MS Teams, and internet search engines.

Responsibilities

• Transcribe information from EMRs into the required electronic format and check for accuracy.
• Monitor shared inboxes and internal request dashboards.
• Receive and document incoming emails, calls, tickets, or voicemails; follow up as needed.
• Export and upload documents within the CorroHealth proprietary system; cross-train to support other teams.

Skills

Detail oriented

Proactive

Independent

Organized

Critical thinking

HIPAA/HITECH compliance

Education

High School Diploma

Bachelor’s degree

Tools

Salesforce

Outlook

MS Teams

Job description

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

JOB SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. This is a FT REMOTE position, within US only.

About this position

Location: Remote (Within US Only - work MUST be done within US only)
Required Schedule: Sunday 9:00 AM - 6:00 PM EST, Monday-Thursday, 8:00 - 5:00 PM EST

Overview: CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client’s evolving needs. This remote Case Entry Specialist position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You’ll be responsible for exporting and uploading documents using CorroHealth’s proprietary system and may be cross trained to assist other departmental functions.

Responsibilities

• Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy.
• Monitor shared inboxes and internal request dashboards.
• Receive and document incoming emails, calls, tickets, or voicemails.
• Follow up with the client or internal staff via email or phone for additional information as requested.
• Export and upload documents within Versalus Health proprietary system.
• Cross-trained in various functions within the department to support other teams as needed.
• Other responsibilities as requested by management.

Skills Required

• Detailed oriented
• Proactive and self-directed
• Shows initiative and responsibility in taking the necessary steps towards problem resolution.
• Meets or exceeds both quality expectations.
• Works independently but also a team player.
• Extremely organized and action-oriented.
• Excellent critical thinking skills.
• Demonstrates strict adherence to HIPAA/HITECH compliance.

Education/Experience

• High School Diploma or equivalent required.
• Bachelor’s degree preferred.
• Prior knowledge of accessing hospital EMR’s preferred.
• Experience working with Salesforce, a plus.
• Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills.
• Ability to maneuver between multiple screens.

PHYSICAL DEMANDS

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.

A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose – exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers.

CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com. Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.