Case Developer

Morgan & Morgan, P.A.; Town of Longwood (WI); On-site; USD 2,411,000 - 2,549,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. is seeking a Case Developer to join our team in a fast-paced, client‑focused environment. You will handle varied caseloads, maintain meticulous case files, and communicate effectively with clients and the Social Security Administration.

The role emphasizes organization, empathy, and teamwork to support our clients through the claims process. This entry level position offers a starting wage of $17.50 per hour plus bonus potential, with full-time hours Monday through Friday

Qualifications

• High School diploma or GED required.
• Must be available to work Monday-Friday from 9:00am - 5:30pm.
• Ability to be a team player and follow procedures.
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision.
• Strong writing and communication skills along with attention to detail.

Responsibilities

• File appeals for clients in a timely manner within SSA deadlines.
• Assist clients with questions regarding paperwork and process.
• Communicate with SSA regarding client claims.
• Review files for issues that could affect claims.
• Review and prepare RFH files for transfer to legal teams.
• Interact with attorneys and present case synopsis as required.
• Manage case files from intake to closing under attorney direction.
• Maintain organized case files.
• Daily interaction with clients via telephone and email.
• Collaborate with coworkers in case-file management and support.

Skills

Writing skills

Communication skills

Education

High School diploma or GED

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a Case Developer to join our team. As a Case Developer, you must be highly organized and able to work on a varied caseload and take pride in what you do. The ideal candidate is customer focused and empathetic.

Case Development is an entry level position starting at $17.50 an hour + bonus opportunity

Responsibilities

• File appeals for clients in a timely manner within the parameters of Social Security Administration’s deadlines
• Assist clients with questions they have regarding their paperwork and answer any other questions they may have regarding the process
• Communicate with SSA (Social Security Administration) relating to your client’s claim
• Review files for potential issues that could affect the clients claim
• Review and Prepare RFH (request for hearing) files for transfer to the legal teams
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Maintain organized case files
• Daily interaction with existing and potential clients, both via telephone and email
• Work directly with multiple coworkers involved in the management and support of case files

Performs other related duties as assigned to meet the needs of the business

Qualification

• High School diploma or GED required
• Must be available to work Monday-Friday from 9:00am - 5:30pm
• Ability to be a team player and follow procedures
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong writing and communication skills along with attention to detail
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

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