Case Coordinator - RN / Case Coordination

Hartford HealthCare; Bridgeport (CT); On-site; USD 60,000 - 95,000; Full time

Job summary

Join a forward-thinking healthcare network as a Case Coordinator - RN, where your expertise in patient care and discharge planning will make a meaningful impact. Collaborate with a dedicated interdisciplinary team to enhance patient outcomes and streamline post-acute care access. This role emphasizes the importance of communication, advocacy, and quality improvement initiatives, ensuring that every moment matters for patients and their families. With a commitment to nursing excellence and a supportive work environment, this opportunity offers the chance to thrive in a dynamic healthcare setting while making a difference in the community.

Benefits

Comprehensive Benefits Program

Work/Life Balance Support

Professional Development Opportunities

Qualifications

• Completion of a formal Nursing program required.
• 3+ years of acute-care clinical nursing experience preferred.

Responsibilities

• Assess patient needs and develop discharge plans with the healthcare team.
• Advocate for patient needs and educate families on health maintenance.
• Document case management activities accurately and timely.

Skills

Clinical Documentation

Communication Skills

Negotiation Skills

Conflict Resolution

Bilingual (English/Spanish)

Education

Associate's Degree in Nursing

BSN (to be obtained within 6 years)

Tools

Computer Applications

Job description

Join to apply for the Case Coordinator - RN / Case Coordination role at Hartford HealthCare.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with pride in what they do, knowing every moment matters. We invite you to become part of Connecticut’s most comprehensive healthcare network.

St. Vincent’s Medical Center in Bridgeport, with over 3,200 employees, includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility, a large multispecialty provider group, and special needs services for adults and children. It is the first hospital in Fairfield County integrated into Hartford HealthCare and is the system’s second-largest hospital.

Job Summary

The licensed Case Coordinator - RN demonstrates expertise in a healthcare setting, assessing and treating patients along the continuum of care. This role develops and implements discharge planning within an interdisciplinary team, addressing complex clinical needs by removing barriers to post-acute care access. It collaborates with providers to identify discharge barriers, optimize hospital stay efficiency, and provides clinical leadership to ensure daily goals are met according to the patient’s plan of care.

Job Responsibilities

1. Assess patient needs in collaboration with the healthcare team, determining appropriate levels of care and facilitating support services for optimal outcomes.
2. Develop and implement discharge plans, monitor care, coordinate referrals, and collaborate with patients, families, and community resources.
3. Work daily with care providers to assess hospital stays and facilitate post-hospitalization services and placements.
4. Maintain quality patient and customer service, ensuring confidentiality and collaborative care.
5. Conduct ongoing patient assessments to inform interventions and strategies.
6. Facilitate client functioning through case management, addressing biomedical and psychosocial needs.
7. Advocate for patient needs and system improvements to enhance access and service delivery.
8. Educate patients, families, and communities on disease prevention, health maintenance, and treatment adherence.
9. Document case management activities timely and accurately.
10. Assess discharge needs for patients with prolonged stays and develop strategies to address delays.
11. Identify insurance and payer issues, making referrals as needed.
12. Participate in quality improvement initiatives like Lean huddles and interdisciplinary meetings.
13. Ensure appropriate care level placement and documentation throughout hospitalization.
14. Perform other related duties as required.

Qualifications

Education: Completion of a formal Nursing program. An Associate’s degree is required; a BSN must be obtained within 6 years of hire.

Work Experience: At least three years of diversified acute-care clinical nursing experience, including medical/surgical nursing. Experience in case management, home care, or managed care is strongly considered, with preferred experience across multiple healthcare settings.

Knowledge, Skills, and Abilities: Understanding of medical terminology, disease processes, and the ability to provide comprehensive clinical documentation. Excellent communication, negotiation, and conflict resolution skills are required. Knowledge of computer applications is preferred. Ability to work collaboratively across disciplines, multi-task, and address psychosocial needs is essential. Bilingual English/Spanish is preferred.

We are committed to nursing excellence and provide a comprehensive benefits program to support work/life balance. Join us and be part of a team where every moment matters — this is your moment.