Case Coordinator- Day Services

Amego; Holbrook, Attleboro (MA, MA); On-site; USD 41,000 - 48,000; Full time

Job summary

Amego in Holbrook, MA 02343 is seeking an experienced Case Coordinator to oversee a caseload within our day programs. The role includes intake, service plan development, and ensuring compliance with policies and data collection.

The position emphasizes supervision of direct care staff, collaboration with multidisciplinary teams, and maintaining accurate clinical records. A HS diploma is required with AS degree preferred and MAP certification encouraged.

Qualifications

• HS Diploma or equivalent required.
• MAP Certification preferred.

Responsibilities

• Assist with intake and orientation; complete assessments within 90 days.
• Develop Day Habilitation Service Plans and collect data.
• Supervise and train direct care staff and members; support program activities.
• Document progress in monthly and quarterly reports; maintain records.
• Support contracted staff (OT, PT, SLP, COTA, PTA, SLPA) as needed.
• Uphold Health & Safety policies and rights protections; crisis intervention when needed.

Skills

Driver's License

Education

AS Degree or Related experience preferred

Job description

Job DetailsLevel: ExperiencedJob Location: Holbrook , MA 02343Salary Range: $41,000.00 - $48,000.00 Salary/yearJoin the Amego team and make a positive impact in the lives of the people we serve! Amego is seeking dedicated Case Coordinators to oversee an assigned caseload of individuals being served in our day programs.

The Case Coordinator evaluates consumers in assigned caseload, develops and implements Day Habilitation Service Plans, provides for member service needs and program objectives and acts as a resource for members, families, team members, direct care staff and other stakeholders. Duties will also include direct supervision and training of, direct care staff and members, participation in their program activities, within community settings or within the facility, training and implementation of the behavior support plans, direct care responsibilities and other duties as assigned.

Primary Responsibilities Include:

• Assists with in-take and orientation process for new members and helps to ensure that all service assessments are completed within the first 90 day period. Evaluate members to determine service needs with emphasis on expressed preferences.
• Participates in the development of the Day Habilitation Service Plan, including goals, objectives, provider support strategies and data collection.
• Ensure implementation of members’ DHSP objectives and corresponding data collection. Train direct care staff on program activities, goals, and objectives, and reinforce a team approach with open communication, support and
• Provide support for all contracted staff including OT, PT, SLP, COTA, PTA, and SLPA as needed.
• Document progress and needs of members in monthly and quarterly reports. Maintains clinical records in accordance with professional standards, state guidelines, and day habilitation policy.
• Update and maintain members’ personal file.
• Assists in teaching new skills to members; facilitate individual or group activities in areas of self-advocacy/human rights, social skills/communication, nutrition and well-being, safety skills, money skills, community integration, and others determined by DHSP.
• Maintain knowledge of members’ learning styles, strengths and needs to teach skills effectively.
• Assist program staff in carrying out personal care duties for members, including but not limited to transfers to wheelchairs, toileting, showering, lifting and transfers to and from vehicles.
• Be aware of Human Rights and Sexuality policies and monitor that all members’ rights are upheld; act as a role model by displaying proper dress, language and a positive attitude.
• Collaborates with other disciplines and employees of Amego to ensure team understanding of member performance strengths and needs, through evaluation, therapeutic program planning, and service delivery.
• Crisis Intervention including implementation of behavior support plans and proper emergency restraint policies, intervening in crisis situations as needed, ensure accurate and timely completion of incident reports and other related paperwork.
• Ensure Health and Safety policies and procedures are implemented; be familiar with evacuation routes, ensure safe and efficient evacuations during drills and actual emergencies; be aware of fire safety and fire prevention procedures; keep aisles and means of egress clean and accessible; report unsafe situations; monitor consumers during lunch; safely transport consumers to community sites as needed.
• Be aware of Mass Health Day Habilitation Programs regulations and ensure that all policies and procedures are upheld along with timely completion of all corresponding paperwork.
• Be aware of all licensing requirements for all assigned members that are required in the Commonwealth. Ensure that all policies and procedures are followed.

Salary Range: $41k-$48kyr

This is a supervisory position and supervision, and mentorship of direct reports is required. Be a positive role model and help make a difference in your staffs impact to our services as well!

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Qualifications

• Driver's License
• HS Diploma
• AS Degree or Related experience preferred
• MAP Certification-Preferred