Case Coordinator (Case Manager)

Greater Old Saybrook Chamber; Madison, Northern (CT, KY); Hybrid; USD 50,000 - 62,000; Full time

Job summary

Vista Life Innovations in Madison, CT, seeks a Case Coordinator (Case Manager) to deliver direct support and case coordination to Engage members. You will manage a caseload and serve as the primary contact for members, families, guardians, and partners, with ~30 hours of direct service weekly and remaining time on admin, documentation, meetings and family updates.

Requires a BA plus one year of related experience, a valid driver’s license, CPR/First Aid and PMT certifications (or ability to

Qualifications

• Bachelor’s degree plus one year of related experience.
• Valid driver’s license and maintain acceptable driving record as defined by Vista.
• CPR, First Aid and PMT certified or the ability to obtain certifications within 90 days of hire.

Responsibilities

• Support students and members in developing independence across life skills, social, cognitive, vocational, and community-based areas through individualized instruction and skill-building strategies.
• Develop, implement, and monitor written program plans, including IPPs and IPs, that identify goals, service needs, progress, and individualized supports.
• Coordinate and monitor assigned caseload needs by communicating with team members, families, departments, and other involved parties to ensure consistent support and service delivery.
• Provide direct instruction, coaching, and counseling related to social skills, cognitive development, medication awareness, money management, time management, work readiness, goal setting, and performance review.
• Provide direct supervision to Life Skills Instructor(s).
• Create and implement procedures to assist other Life Skills Instructors to use assistive technology to assist students with gaining independence.
• Evaluate a student/member’s progress and provide appropriate training interventions.

Skills

MS Office

Driving

Education

Bachelor's degree

CPR/First Aid/PMT certifications

Tools

MS Office Suite

Outlook

Job description

About Vista Life Innovations

For more than 35 years, Vista Life Innovations has supported adults with disabilities in building independent lives, finding meaningful work, and becoming active members of their communities. Our programs are grounded in a person-centered philosophy, meeting each individual where they are and supporting them toward greater independence at every stage of life.

The Role

Vista is seeking a Case Coordinator (Case Manager) to provide a combination of direct support and case coordination services for identified Engage members. The Case Coordinator maintains an assigned caseload and serves as the primary point of contact for members, families, guardians, support teams, and community partners. Approximately 30 hours per week are dedicated to direct service delivery and participant coordination. Remaining scheduled hours are dedicated to administrative duties, supervision, documentation, meetings, family communication, and indirect service coordination.

What You’ll Do

• Support students and members in developing independence across life skills, social, cognitive, vocational, and community-based areas through individualized instruction and skill-building strategies.
• Develop, implement, and monitor written program plans, including IPPs and IPs, that identify goals, service needs, progress, and individualized supports.
• Coordinate and monitor assigned caseload needs by communicating with team members, families, departments, and other involved parties to ensure consistent support and service delivery.
• Provide direct instruction, coaching, and counseling related to social skills, cognitive development, medication awareness, money management, time management, work readiness, goal setting, and performance review.
• Provide direct supervision to Life Skills Instructor(s).
• Create and implement procedures to assist other Life Skills Instructors to use assistive technology to assist students with gaining independence.
• Evaluate a student/member’s progress and provide appropriate training interventions.

What We’re Looking For

• Bachelor’s degree plus one year of related experience.
• Valid driver’s license and maintain acceptable driving record as defined by Vista.
• CPR, First Aid and PMT certified or the ability to obtain certifications within 90 days of hire.
• Transport students and members in either personal or Vista car/van to community sites in a variety of settings and weather conditions.
• Knowledge and skills in MS Office, including Outlook and the internet.

Why Vista

This role offers the opportunity to make a meaningful impact by helping members build independence through individualized instruction, skill-building, service coordination, and community involvement.

We offer a competitive benefits package including medical, dental, and vision insurance; company-paid life and AD&D coverage; long-term disability; a 403(b) with employer contributions and match; generous accrued PTO; an Employee Assistance Program; and a wellness incentive program. A full benefits summary is available upon request.

Salary: $56,100 annually

Location: Madison, CT | Status: Full-time, Exempt, Monday-Friday 9am-5pm

Reports to: Engage Program Manager

Vista Life Innovations is an equal opportunity employer committed to building a team that reflects the diversity of the communities we serve.

Vista and the CT Shoreline

https://www.vistalifeinnovations.org/community/connecticut-shoreline