Case Coordinator- Administrative Case Manager

Devereux Advanced Behavioral Health; Northern (KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Student loan debt assistance

Tuition reimbursement

Flexible schedule

Ascend program

Job summary

Devereux Advanced Behavioral Health is seeking an Administrative Assistant for Blended Case Management in the United States. You will support the BCM program’s administrative tasks, manage referrals, and help with billing and documentation.

The role involves coordinating care across mental health, medical, education, and placement services, while maintaining a small caseload and telehealth contact per state requirements. A flexible schedule and growth benefits are included.

Qualifications

• BA/BS in a Human Services discipline
• Experience is a plus

Responsibilities

• Assist with the administrative management of the BCM program (referrals, opening individuals in the service, assisting with running reports, verifying billing)
• Lead billing review process for county funding (completing and submitting monthly invoices, submitting and maintaining authorizations)
• Assist with auditing medical records for compliance and documentation requirements
• Coordinate care for clients with mental health, medical, education, placement and related areas, while maintaining a small caseload (~10 hrs per week)
• Coordinate, monitor and review the provision of services to ensure clients are receiving and participating in services on an ongoing basis. Link clients to appropriate resources
• Maintain direct contact via telehealth and some face to face with caseload and parent/guardian per state regulations
• Ensure timely and accurate completion of related documentation
• Assist other community service programs with administrative responsibilities on an as needed basis

Skills

Billing & invoicing

Administrative management

Coordination of care

Telehealth

Documentation

Education

BA/BS in Human Services

Tools

Microsoft Office

Billing software

Job description

Description

Do you have a passion for helping families build strong, healthy and supportive relationships? Are you energetic, have good problem solving skills and are able to advocate for others?

If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team!

As theAdministrative Assistant of Blended Case Management, you will:

• Assist with the overall administrative management of the BCM program (maintaining referrals, opening individuals in the service, assisting with running reports, verifying billing, etc.)
• Lead billing review process for county funding (completing and submitting monthly invoice, submitting and maintaining authorizations)
• Assist with the auditing medical records for compliance and documentation requirements
• Coordinate care for clients with mental health, medical, education, placement and related areas, while maintaining a small caseload (approximately 10hrs per week)
• Coordinate, monitor and reviews the provision of services to ensure clients are receiving and participating in services on a continual basis. Links client to appropriate resources
• Maintain direct contact via telehealth and some face to face with caseload and parent/guardian per state regulations
• Ensure timely and accurate completion of related documentation
• Assist other community service programs with administrative responsibilities on an as needed basis

You will be offered:

• Interaction with all levels of care with ability to work independently and also part of a case management team
• Flexible Schedule(mostly during the hours of 9am-6pm, with some evening work needed due to family availability)
• Benefit eligibility after 30 days of employment (1st day of the 1st pay period after 30 days)
• Pay rate of $19 - $21.66 an hour, dependent upon experience
• Access to our ASCEND programthat can help you pay back your student loan debt or pay up to $900 a credit for your graduate degree!

Devereux Pennsylvania Children’s Services (DPACS) serves children, adolescents and young adults with autism spectrum disorders, intellectual and developmental disabilities, behavioral, emotional and psychiatric challenges and disorders. Located in West Chester and Malvern Pennsylvania, services provided include psychiatric residential treatment (PRTF), acute inpatient psychiatric hospital (AIP), assessment services, community-based mental health services, community-based employment training and social skills training, and approved private school educational services to male and female children and adolescents (6-21 years of age) with diagnoses of intellectual disabilities, autism spectrum disorders, concomitant psychiatric and behavioral challenges often associated with experiencing some level of trauma in their lives.

Qualifications

EDUCATION: BA/BS in a Human Services discipline

EXPERIENCE: Experience is a plus

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

Company Overview

Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year.

Our Mission: Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and developmental disabilities, specialty mental health, education and foster care.

Our Culture, Our Expectations

At Devereux, Servant Leadership is embedded throughout our culture and every aspect of our organizational framework. Our mission-driven, people-first mindset is at the heart of the compassionate and high-quality programming we provide – every day – for the individuals and families we serve, and other key stakeholders. Devereux offers challenging and exciting work, and our team environment creates an empowering, positive and rewarding atmosphere. To be successful at Devereux, you will: put the needs of others first, feel called to serve and called to lead. As a member of our team, you will be a significant part of our commitment to providing a welcoming and supportive work environment across all programs and services, and within all policies and employee practices.

We believe a workplace rooted in inclusivity – offering a sense of belonging to all those who walk through our doors – is fundamental to delivering the highest quality healthcare services. Through open dialogue and the creation of brave spaces, we will engage in work that gives each of us a chance to change the world – one person, one family, one community at a time.

What Devereux Offers You

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

• Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
• Student loan debt assistance, tuition reimbursement and continuing education assistance.
• Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
• Employee assistance / work-life balance program.

Visit www.mydevereuxbenefits.orgto see why Devereux is a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE

The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.