Case Coordinator

Cetechs; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Cetechs is seeking a Case Coordinator in Columbus, Ohio, to provide administrative and program support for medical readiness operations. This role involves assisting Case Managers with documentation, scheduling, and reporting functions.

The ideal candidate will have a High School Diploma, experience in administrative or customer service roles, and familiarity with Microsoft Office 365. This position requires on-site support Monday through Friday, providing critical coordination with Soldiers and military units.

Qualifications

• Administrative, clerical, or customer service experience preferred.
• Familiarity with Microsoft Office 365 is beneficial.

Responsibilities

• Assist with case intake and processing.
• Maintain case files and supporting documentation.
• Track Soldier medical readiness requirements.
• Prepare reports and spreadsheets.
• Coordinate communications with Soldiers and military units.
• Schedule appointments and follow-up actions.
• Support Medical Readiness Events and SRPs.
• Upload and maintain records within Government systems.

Skills

Strong attention to detail

Organizational skills

Customer service experience

Familiarity with Microsoft Office 365

Education

High School Diploma or equivalent

Job description

Position Summary

The Case Coordinator provides administrative and program support for medical readiness operations and assists Case Managers with documentation, scheduling, tracking, and reporting functions.

Work Schedule

• Full-Time
• 40 Hours per Week
• Monday through Friday
• 7:30 AM – 4:30 PM Eastern Time
• On-site support required
• Participation in SRP and Medical Readiness Events as assigned

Responsibilities

• Assist with case intake and processing.
• Maintain case files and supporting documentation.
• Track Soldier medical readiness requirements.
• Prepare reports and spreadsheets.
• Coordinate communications with Soldiers and military units.
• Schedule appointments and follow-up actions.
• Support Medical Readiness Events and SRPs.
• Upload and maintain records within Government systems.

Minimum Qualifications

• High School Diploma or equivalent.
• Administrative, clerical, or customer service experience preferred.
• Familiarity with Microsoft Office 365.
• Strong attention to detail and organizational skills.