Case Associate

Jewish Board of Family and Children's Services

New York (NY)

Hybrid

USD 52,000 - 68,000

Full time

48 hours ago

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Benefits offered by this job

Paid time off

Medical/dental/vision plans

Tuition assistance

Educational loan forgiveness

Continuing education opportunities

403(b) retirement plan/pension

Flexible spending accounts

EAP (24/7)

Life and disability insurance

DEI groups participation

Job summary

The Jewish Board in New York City seeks a Case Associate in the Preventive Services Department to deliver in-home child welfare interventions, develop action plans, and connect families with essential community resources. You will work within the client’s community and collaborate with the social work team to support family safety and stability.

The role emphasizes home visits, risk assessment, and coordination of services, including Family Team Conferences, while maintaining accurate notes and

Qualifications

BA Degree with community or social service experience preferred.
Bilingual abilities are preferred.
Knowledge of Microsoft Office and client management systems is expected.

Responsibilities

Conduct home visits and assess family needs and child safety.
Provide routine community contacts and coordinate resources.
Develop action plans and monitor progress with families.
Perform case management and referrals to services.
Participate in Family Team Conferences and document notes.
Maintain case records per agency standards and complete reports.

Skills

In-home welfare

Rapport building

Assessment skills

Case management

Bilingual preferred

Education

BA Degree

Tools

Microsoft Office

Connections system

Job description

PURPOSE:

The Preventive Services Department provides child welfare services using Evidence Based models to ensure that families are able to provide safe environments for their children, keep children safe in their homes and reduce the need for foster care. Prevention is an essential part of the child welfare continuum and requires a commitment to the wellbeing of all members of a client family. All services are provided in a family’s home and community.

PURPOSE:

POSITION OVERVIEW:

The Case Associate functions as a Case Planner and is responsible for supplying appropriate interventions to ensure client care. Working within the client’s community, develops action plans effectively identify and utilize existing resources and establish new resources for client care.

KEY ESSENTIAL FUNCTIONS:

Routine community contacts on behalf of social worker, e.g. school reports, medical reports. Locates and makes use of appropriate community resources for clients.
Evaluates actual living conditions of clients through home visits.
May interpret agency function to client and demonstrates this in terms of concrete help Provides structure to the client, evaluates and assess usage of independent living skills and provides guidance in these areas to the client. May run groups, under the supervision of the social worker.
In concert with the Sr. Case Planner, evaluates clients for the purpose of beginning, monitoring and following up on individualized treatment programs including child safety.
Individualizes and understands the needs of the individual client, the family and its support network in relation to each other
Identifies appropriate treatment or services providers and facilitates client referral to internal and external and/or community linkage programs
Performs individual/group counseling; long or short-term depending on client needs
Conduct home visits in which the needs of the family and child safety assessed
Identify help for clients in obtaining needed services. Helping clients and families maintain medical, financial and social resources would be an example of such services
Provides case management to clients
Identifies and provides access to specific appropriate concrete services when necessary or requested and are in the best interest of the client
Performs Community outreach and establishes linkages with other groups, individuals or organizations which may be helpful to our clients
Provide all necessary notes, progress notes, risk Assess
Make report to State Central Registry when required.
Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement.
Maintain the case records consistent with JBFCS and ACS standards.
Work a hybrid schedule based on program needs
Complete agency internal Incident Reports in Alltrac system.
Participate in Family Team Conferences (FTCs).
Other duties as assigned

CORE COMPETENCIES

Basic social work knowledge and understanding of stages of change
Ability to provide in-home child welfare services
Ability to establish rapport and therapeutic relationship with families
Understanding of the use of family therapy principals to provide services (preferred)
Understanding of early childhood development and related theories and models of practice (preferred)
Strong Assessment skills to evaluate dynamics and interactions within the family (preferred)

EDUCATIONAL/TRAINING REQUIRED

BA Degree, with some experience in a community or social group, or at least five (5) years of experience as a case Assistant in a community or social service group, etc

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE

Bilingual (preferred)

COMPUTER SKILLS REQUIRED

Knowledge of Microsoft office required
Knowledge and experience with the Connections system preferred

VISUAL AND MANUAL DEXIERITY

Limited applications of manual dexterity and hand-eye coordination.

WORK ENVIRONMENT/PHYSICAL EFFORT

To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds
Risks/hazards associated with the position are those which may be encountered travelling around New York City and interfacing with clients experiencing an acute mental health crisis or serious emotional disturbance
Travel in the community and home-based work.
Position is currently hybrid but can become 100% in person based on program need.

If you join us, you’ll have these great benefits:

Generous paid time off in addition to paid agency holidays and 15 sick days
Affordable and high-quality medical/dental/vision plans
Tuition assistance and educational loan forgiveness
Free continuing education opportunities
403(b) retirement benefits and a pension
Flexible spending accounts for health and transportation
24/7 Accessible Employee Assistance Program
Life and disability insurance
Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.