Case Associate

The Jewish Board; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Jewish Board in Bronx, NY is seeking a Case Associate to support adults in residential programs to live independently. The role emphasizes recovery-oriented, person-centered care and collaboration with treatment providers.

On-site position requiring documentation, service planning with residents, and assistance with daily living activities. The role focuses on safety, program compliance, and connecting residents with community resources.

Responsibilities

• May carry a caseload of residents.
• Provides services to those residents within the scope of program regulations and agency mission.
• Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
• If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains agency policies and procedures to residents.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Conducts monthly unit/apartment inspections.
• Provides resident escorts to appointments as needed.
• Assist residents with moving, carrying groceries, laundry, and other household items as needed.
• Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
• Participates in planning and execution of special and holiday events.
• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Insures progress notes meet monthly billing documentation requirements, if applicable.
• Files incident reports as appropriate.

Job description

265 E Burnside Ave, Bronx, NY 10457, USA

Job Description

PURPOSE

The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non-judgmental, harm-reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey.

POSITION OVERVIEW

The Case Associate is the intermediate level of direct care staff working with residents of the Jewish Board supported housing programs in order to help residents live in the community as independently as possible.

KEY ESSENTIAL FUNCTIONS

Resident Support

• May carry a caseload of residents
• Provides services to those residents within the scope of program regulations and agency mission.
• Evaluates and assesses independent living skills, and supports residents in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• If carrying a caseload, links residents to community based treatment and collaborate with other service providers when coordinating services.
• If carrying a caseload, practices person-centered and collaborative service planning with residents, also ensuring service plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains agency policies and procedures to residents.
• Supports residents toward the goal of medication management independence, including appropriate person-centered interventions.
• Conducts monthly unit/apartment inspections.
• Provides resident escorts to appointments as needed.
• Assist residents with moving, carrying groceries, laundry, and other household items as needed.

Administrative Support and Coordination

• Participates in regular staff meetings and trainings. May be asked to travel to some off-site meetings and trainings.
• Participates in planning and execution of special and holiday events.
• Completes regular and timely documentation of all resident interactions, including progress and informational notes.
• Insures progress notes meet monthly billing documentation requirements, if applicable.
• Files incident reports as appropriate.