CASE AIDE - RECORDS ASSISSTANT

Arizona Department of Child Safety; Tucson (AZ); On-site; USD 19,871,000 - 28,301,000; Full time

Benefits offered by this job

Medical, dental, life insurance

ASRS retirement plan

10 paid holidays

Parental leave

Education discounts

Wellness programs

Professional growth and development

Job summary

Arizona Department of Child Safety (DCS) in Tucson, AZ is hiring a Case Aide-Records Assistant. The role supports case managers, manages electronic records, prepares and redacts court documents, and assists with parent-child visits in a child welfare setting.

You will also perform general clerical duties, participate in meetings and hearings, and may be required to work outside regular hours. Promising growth opportunities and a clear path toward advancement exist within the DCS.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and a satisfactory 39 month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document Management of electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and/or client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case management and clerical support.

Skills

Relationship-building

Compassionate communication

Attention to detail

MS Office

Education

High School Diploma or GED

Tools

MS Office

Outlook

Teams

Video conferencing

Mobile technology

Job description

We're Hiring!

DCS CASE AIDE-RECORD ASSISSTANT

4400 E. Broadway Boulevard

Tucson, AZ 85711

Salary: $17.3484 hourly

Closing Date: 10/15/2026

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well‑being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide-Records Assistant at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

• Support children and families under the direction of a Case Manager
• Document Management of electronic case records
• Prepare, redact, and manage court documents, disclosures, and case packets
• Supervise parent-child visits
• Participate in a variety of meetings and/or client hearings
• Transport clients and ensure proper use of child safety seats
• Provide general case management and clerical support

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can

• Build and maintain trusting, professional relationships
• Communicate with compassion, professionalism, and discretion in sensitive situations
• Use attention to detail when completing clerical tasks
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

The Perks

Join Us, And You’ll Enjoy

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

If You Have the Skills, You Can Make a Lasting Impact.

Use your strengths to help children thrive and families find stability.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.