Case Aide (Part Time)

Endeavors; Tempe (AZ); On-site; USD 35,000 - 52,000; Full time

Job summary

Endeavors in Tempe, AZ is seeking a Case Aide to support case management for children in care. You will assist with administrative tasks, data entry, and coordination with sponsors, ensuring ORR requirements are met.

The role requires at least 1 year of related experience, bilingual Spanish and English, a high school diploma or GED, and a valid driver's license with access to a vehicle. Travel up to 25-50% may be required.

Qualifications

• Must be bilingual in Spanish and English with ability to read, write and communicate effectively.

Responsibilities

• Distributes caseload to ensure timely coverage.
• Contacts sponsors regarding family reunification packets and records requests.
• Organizes case files, schedules fingerprint appointments and data entry tasks.
• Transports clients as needed and coordinates with departments.
• Maintains program records and ensures ORR data collection standards.
• Participates in meetings and trainings and supports administrative duties.
• Demonstrates exceptional customer service while supporting families and children.

Skills

Bilingual Spanish & English

Education

High School diploma or GED

Job description

Job Purpose

The case aide is responsible for providing direct ancillary support to case management teams by using sound professional judgment and best practices to ensure case progression and completion. The Case Aide works closely with the Case Management team to facilitate completion of ORR requirements for case management for children in care. The Case Aide provides administrative support to the client’s family, as well as the case managers in efforts to help prepare and process forms, applications, and other paperwork in a timely manner.

Qualifications

ESSENTIAL JOB RESPONSIBILITIES

• Assists with distribution of caseload to ensure all cases are accounted for in the allotted time frame.


• Assists with contacting sponsors regarding family reunification packet completion, requesting records requests, internal case file audits, scanning legal documents, data entry input, conducting phone calls, organizing casefiles, filing, and scheduling fingerprint appointments as needed.


• Arranging, transporting, children in care to other perspective departments.


• Completes training requirements provided by the Office of Refugee and Resettlements.


• Participate in scheduled meetings and trainings.


• Schedule calls and file documents as needed.


• Assist with various files such as affiliate contracts, expense reports, monitoring reports, and drafting documents.


• Assist with data entry compliance, maintaining program records, and ensure ORR standards are met with data collection.


• Comply with policies provided by ORR.


• Assist with ongoing desk monitoring of local case managers implementing this program.


• Other duties as assigned


• Demonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to \"Empower people to build better lives for themselves, their families, and their communities.\"

Essential Qualifications

EDUCATION: High School or GED diploma.

EXPERIENCE: Minimum of 1 year of related experience and\u002for training. Strong research and technical writing skills required. Must be bilingual in Spanish and English; able to read, write and verbally communicate and be 21 years or older.

ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.

LICENSES: Driver’s License with clear record.

VEHICLE: Must have daily use of a vehicle without prior notice. Willingness to drive to off-site locations, highly preferred. Able and willing to travel locally, nationally and internationally up to 25-50% of time.

OTHER: Must be available and willing to travel to various locations including Pecos Children’s Center with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.

Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [e-mail] or speak with your recruiter.

Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are qualified candidate with a disability and need help submitting your application online, please reach out to us at [e-mail]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.