Case Aide (Emergency Program) (7389)

The Salvation Army; Atlanta (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Health, Dental, Vision Insurance

Life Insurance

Retirement

Job summary

The Salvation Army in Atlanta, GA is seeking a Full Time Regular Case Management position at the Red Shield Shelter (Atlanta, GA 30313). Responsibilities include screening applicants for social services, recording referrals and client information, distributing essentials, handling payments, and ensuring resident safety and compliance.

Requires a high school diploma or GED and a valid driver’s license; one year of related experience preferred.

Qualifications

• High school diploma or GED required.
• One year of experience performing security or social service work preferred.
• Valid driver’s license required.

Responsibilities

• Screen applicants for social service assistance and document referrals and client state.
• Provide services within agency capabilities and refer to other resources as needed; distribute meal tickets, tokens, and essential items.
• Record payments for rent, update intake cards, obtain client signatures, and balance funds.
• Monitor residents for safety and rule compliance; supervise activities in chapel, recreation, and meals.
• Respond to emergencies; provide crisis counseling and assist with program plans.
• Complete intake paperwork and maintain client lists in the computer system; support group activities.
• Inspect program areas daily; report damages and ensure facility safety and security.

Education

High School Diploma/GED

Job description

Job Details

Job Location: GA-RED Atl Red Shield Shelter - Atlanta, GA 30313

Position Type: Full Time Regular

Education Level: High School Diploma/GED

Salary Range: $13.00 - $13.00 Hourly

Job Shift: Any

Job Category: Case Management

This position is responsible for:

Key Responsibilities

• Screens applicants for social service assistance; documents pertinent information to include referrals, medical and psychological state, chemical or alcohol dependency, etc.; assess client’s lodging status and makes appropriate decision for services; determines if client has been prepaid by sponsor or credit; prepares resident roster and maintains resident property records.
• Provides appropriate services within agency capabilities and referrals to other resources when necessary; prepares and distributes meal tickets, laundry tokens, towels, linens, clothing, and personal hygiene items; maintains accurate records of items dispensed;
• Receives, receipts, and processes payments for rent and updates intake cards as needed; obtains client’s signature on necessary forms which includes house rules and regulations; prepares, tallies, and balances monies with receipts; drops the money in the safe.
• Monitors the activities of the residents ensuring safety and compliance with house rules and regulations, this includes when in chapel, recreation, and at meals; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift; prepares incident reports.
• Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures. Provides crisis counseling, and assists clients in following their program plan; informs assigned Case Managers or Program Director of special problems, needs, etc.
• Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists; Works with individuals and groups as needed to enhance social skills and the ability to enjoy and function within a group living situation.
• Inspects program area daily; provides individual instruction or correction to clients regarding proper use of the facility as needed; reports damage or other maintenance needs to Program Director.
• Periodically monitors bed assignments; wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the facility by the designated time; distributes client luggage.
• Maintains client and program records daily; submits required reports and statistics; prepares written incident reports.
• Assists in serving client’s meals.
• Provides necessary crisis intervention; ensures 24-hour monitoring of clients.
• Serves as advocate for victims at the hospital or Police Department; drives a vehicle to transport victims to a shelter.

Physical Requirements and Working Conditions

Ability to meet attendance requirements; Ability to read, write, and communicate the English language; Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5 -10% of work time; Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Paid Time Off
• Holiday Pay
• Health, Dental, Vision Insurance
• Life Insurance
• Retirement and more!

What We Are Looking For In You Education and Experience

• High school diploma or G.E.D.
• One (1) years’ experience performing security or social service work is preferred.
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications

• Valid Driver’s License.