Case Aide

Compass Connections; Robstown (TX); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, or

Retirement plan options

Additional employer sponsored benefits

Job summary

Compass Connections in Robstown, Texas is hiring compassionate and dependable individuals to join our team at our facility. The position supports emergency shelter and group home placement for children, with duties including documentation, compliance, and coordination with families.

Requirements include a high school diploma or equivalent; bilingual English/Spanish are required; 1+ year of related experience is preferred.

Qualifications

• Required – High school diploma, or equivalent.
• Preferred – 2-year Associate degree from an accredited program/institution, or two or more years of college-level coursework in a related field.

Responsibilities

• Meet federal and state regulatory guidelines applicable to the position.
• Enter information in Salesforce and UC Portal as required by agency policy.
• Review Salesforce and UC Portal for compliance with guidelines and standards.
• Document information related to delays in the reunification process.
• Sign children’s records as per policy and licensing requirements.
• Participate in meetings and team decisions and operations.
• Support professional growth through workshops and training.
• Maintain accurate records and documentation per policy and contract requirements.
• Work evenings, weekends and holidays as needed.
• Implement safety protocols in emergencies with children and staff.

Skills

Bilingual English/Spanish

Customer service

Team collaboration

Education

High school diploma or equivalent

Associate degree or college coursework in related field (preferred)

Job description

It’s a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our facility in Robstown, Texas.

ALL Benefits available on the first day of employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Hourly Rate:

$23.05 an hour.

Language Requirement:

Fluency in English and Spanish is required.

Work Schedule:

Monday-Friday 8am-5pm

Academic Req

Required – High school diploma, or equivalent; Preferred – 2-year Associate degree fromaccredited program/institution, or two or more years of college-level course work in a relatedfield

Certifications

First aid, CPR, Emergency behavior intervention

Work experience:

Required – 1 plus year related experience and/or training; Preferred – 2 plus years relatedexperience and/or training

Critical Action Items & Measurable Deliverables:

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Enter information in Salesforce, and UC Portal as required by agency policy and procedures.
3. Review Salesforce and UC Portal for compliance with federal guidelines, as well as state minimumstandards.
4. Document information related to delays in the reunification process.
5. Review and sign children’s records in accordance with agency policy and procedures and applicablelicensing and contract standards.
6. Participate in scheduled meetings and team decisions and operations.
7. Participate in workshops, seminars, education programs and activities that promote professional growth anddevelopment.
8. Compile, prepare, submit, and maintain accurate records, files, forms, statistics, and additional informationin accordance with agency policies, licensing and/or contract requirements.
9. Work evenings, weekends and holidays as needed or requested by position supervisor.
10. Implement Compass Connections safety protocols including evacuating with children and other staff in caseof an emergency.
11. Maintain confidentiality in all areas of child and program operations.
12. Maintain Compass Connections professional and ethical standards of conduct outlined in CompassConnections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.

Other Responsibilities:

1. Complete calls with families and/or sponsors as assigned to gather information used for reunification.
2. Develop safety and service-related resources prior to the discharge of the service population.
3. Review UC Portal for compliance with upload requirements and ensure the input of updates as needed forsafe and timely discharge.
4. Provide the National Call Center referrals for service gaps identified during 30-day calls.
5. Support assigned case management, clinical, and medical team.
6. Meet all deadlines by program supervisor and federal partners.
7. Foster Care Programs - Support, encourage, and recruit foster parents.

Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
   a. Respond sensitively and competently to the service population’s cultural and socio-economiccharacteristics
   b. Work collaboratively with other staff members, service providers and professionals
   c. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
   d. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
   e. Maintain computer literacy required to meet the responsibilities of the position.
   f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex,or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.