Case Aide

Harris County; Houston (TX); On-site; USD 49,000 - 61,000; Full time

Job summary

Harris County Juvenile Probation Department (HCJPD) seeks a Case Aide to provide clerical support and assist Juvenile Probation Officers with case management for youth and families in Harris County. Responsibilities include home visits, filing, scheduling, and coordinating workshops.

The role requires a High School Diploma or GED and at least 1 year of administrative or clerical experience. Proficiency in Microsoft Office and case management tools is essential, with a 21-year age minimum.

Qualifications

• High School Diploma or GED required.
• At least 1 year of paid administrative/clerical experience.
• Experience in casework, counseling, or social services is a plus.
• Must be 21 years of age.
• Proficient in Microsoft Office and case management tools.

Responsibilities

• Assist JPO with home visits and youth supervision.
• Perform routine secretarial duties, including filing and scanning, and manage case files.
• Identify community partners and resources.
• Schedule appointments and coordinate workshops.
• Monitor and administer urinalysis testing for youths.
• Provide daily review of electronic monitoring cases and MAYSI.

Skills

Clerical duties

Personal computer literacy

Office software

Education

High School Diploma or GED

1 year administrative/clerical experience

1 year casework/social services experience

Tools

Microsoft Office

Case management software

Telephone system

Job description

About Harris County Juvenile Probation Department (HCJPD)

Harris County Juvenile Probation Department (HCJPD) is the third-largest juvenile justice agency in the country and the second-largest department in Harris County, employing over 1,200 professionals dedicated to youth justice transformation and reform. HCJPD is committed to improving outcomes for youth, reducing racial disproportionality, and ensuring a safe environment for both staff and residents. We continuously innovate by implementing systemic changes to lower detention populations and promote positive youth development.

About Youth Diversion and Development (YDD)

The Youth Diversion and Development (YDD) Division provides services and supervision to justice-involved young people in the community, rather than placement out of the home. Community supervision and rehabilitative services for young people and their families are provided by Community Unit Probation Services (CUPS) located throughout Harris County. In addition, there are numerous satellite offices utilized to provide more convenient locations for families. YDD also seeks to divert young people from further involvement in the juvenile justice system by providing informal alternatives to formal court proceedings and diversion programs to young people and their families.

Position Overview

The Case Aide provides standard clerical support and assists the Juvenile Probation Officer's with providing case management services for youth and families.

Duties and Responsibilities

• Assists the JPO with conducting home visits and the supervision of youth.


• Performs routine secretarial and clerical duties, including filing and scanning of documents, and manages case files.


• Assist JPO's with identifying community partners and resources.


• Schedules appointments and coordinates workshops.


• Monitors and administers urinalysis testing of juveniles.


• Provides daily review of electronic monitoring cases.


• Administers Massachusetts Youth Screening Instrument (MAYSI).


• Provides reminders to clients of scheduled appointments and/or court dates.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call [phone] or email [e-mail]

All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80%.

https://www.governmentjobs.com/careers/harriscountytx/jobs/998426/hrt-clerical-skills-test

Please see testing instructions in the General Information section below.

Education and Experience

• High School Diploma or GED equivalent with either


• One (1) year of paid experience in general administrative or clerical duties

OR

• One (1) year of paid experience in casework, counseling, community or group work in a social service, community, corrections or juvenile agency that deals with offenders or disadvantaged persons.

Knowledge, Skills and Abilities

• Working knowledge of YDD/departmental policies, procedures and guidelines.


• Knowledge of community resources and program development.


• Maintains a professional behavior at all times when dealing with the public and staff.


• Knowledge of computer programs required to perform job, including Microsoft Office software, designated case management program and/or assessment tool, and general office machines and telephone system.


• Must be 21 years of age.


• Also requires the ability to demonstrate proficient use of the personal computer and must pass the clerical exam with a score of at least 80%.

Additional Requirements

• Upon receiving a conditional job offer, all applicants must undergo a criminal background check and drug screening.


• All applicants must provide evidence of a tuberculosis (TB) skin test. If the attest result is positive, additional documentation will be required.


• All employees are subject to random drug and alcohol testing, as well as testing based on reasonable suspicion that the employee may be under the influence of a substance prohibited by the county’s drug and alcohol policy during the course and scope of employment.


• In the event of a public emergency declared by the county, staff may be assigned to other duties, facilities, or departments under the supervision of another county department.


• Applicants must be at least 21 years old.


• Employees in this position must possess and maintain a valid Texas Driver's license and maintain liability insurance coverage at least equal to the minimum amounts required by law.


• Certified copies of educational transcripts and/or college credits will be required during the hiring process.


• This position involves working with challenging youth where the use of crisis intervention and de-escalation strategies may be necessary to ensure the safety of both youth and staff.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Position Type and Typical Hours of Work

• Regular full-time


• 40 hours per week
  
  
  
  • Some late nights and weekend coverage required.
  
  
  • Hours may vary based on the needs of the department.
  
  
  
  

Salary

• $49,046.40 - $61,360.00 Annually


• Depends on Qualifications


• Based on 26 Pay Periods
  
  
  
  • Plus, benefits
  
  
  
  

Location

• Therapeutic Connections Unit (TCU)

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.