CASE AIDE

Arizona Department of Child Safety; Flagstaff (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

ASRS retirement

Paid holidays

Vacation and sick leave

Parental Leave

Education discounts

Wellness programs

Professional growth opportunities

Job summary

Arizona Department of Child Safety (DCS) in Flagstaff is hiring an Assistant Case Manager - Case Aide to support families under a Case Manager. You will provide direct services, transport clients, coordinate appointments, and document client interactions to help ensure safety and permanency.

The role requires a High School Diploma or GED, a valid driver's license, and the ability to obtain a Department of Public Safety fingerprint clearance.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with a satisfactory driving record.
• Ability to obtain/maintain DPS Fingerprint Clearance Card.
• Work history, Central Registry and Public Record may be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Provide direct services in Department of Child Safety programs.
• Transport clients and ensure proper use of child safety seats.
• Schedule appointments and coordinate services.
• Supervise parent-child visits and refer clients to resources.
• Attend court hearings and required meetings.
• Document client interactions and activities.
• Provide general case management and clerical support.

Skills

Relationship building

Active listening

Attention to detail

Team collaboration

Microsoft Office

Driving safety

Education

High School Diploma or GED

Tools

Outlook

Teams

Job description

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

We're Hiring!

2163 N. Vickey St., Flagstaff, AZ 86004

https://dcs.az.gov/careers

Salary: $18.3500 hourly

Requisition Closing Date: 9/6/2026

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves "Compassioneers" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well-being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

ASSISTANT CASE MANAGER - CASE AIDE

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70 per hour).

What You’ll Do

• Support children and families under the direction of a Case Manager
• Provide direct services in Department of Child Safety programs
• Transport clients and ensure proper use of child safety seats
• Schedule appointments and coordinate services
• Supervise parent-child visits
• Refer clients to community resources
• Attend court hearings and required meetings
• Document client interactions and activities
• Provide general case management and clerical support

We’re Looking For Someone Who Can

• Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members
• Demonstrate compassionate communication and active listening when supporting families during sensitive situations
• Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation
• Collaborate effectively with case managers, supervisors, and service providers as part of a team-centered approach
• Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work
• Safely transport children to appointments while maintaining compliance with driving and safety requirements

What We Need From You (Required Qualifications)

• High School Diploma or GED.
• Valid driver’s license and a satisfactory 39 month driving record
• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card
• Work history, Central Registry and Public Record will be considered

Knowledge Areas That Support Success

• Basic principles of human and social services
• Child welfare and family support concepts
• Basic safety practices related to client transportation and child safety seating

The Perks

• Comprehensive medical, dental, and life insurance options
• A supportive retirement plan through the Arizona State Retirement System (ASRS)
• 10 paid holidays annually and generous vacation and sick leave
• Paid Parental Leave Program (must meet the criteria)
• Higher education discounts, wellness programs, and professional growth and development opportunities

For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

If You Have the Skills, You Can Make a Lasting Impact. Use your strengths to help children thrive and families find stability.

Take the next step in your career and join a team that’s transforming lives across Arizona. Apply today and be part of something extraordinary!

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.