ASSISTANT CASE MANAGER-CASE AIDE

Arizona Department of Child Safety; Glendale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Retirement plan (ASRS)

Paid holidays and leave

Parental leave program

Education discounts and wellness

Job summary

Arizona Department of Child Safety is hiring an Assistant Case Manager - Case Aide for Avondale, Glendale, Peoria & Phoenix. The role involves supporting children and families, transporting clients, scheduling services, and attending court hearings.

Applicants should have a high school diploma or GED, a valid driver's license, and the ability to obtain a DPS fingerprint clearance. This is a mission-driven role with opportunities for growth within DCS.

Qualifications

• High School Diploma or GED is required.
• Valid driver’s license and a satisfactory 39 month driving record.
• Ability to obtain and maintain a Department of Public Safety Level One Fingerprint Clearance Card.
• Work history, Central Registry and Public Record will be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Provide direct services in Department of Child Safety programs.
• Transport clients and ensure proper use of child safety seats.
• Schedule appointments and coordinate services.
• Supervise parent-child visits.
• Refer clients to community resources.
• Attend court hearings and required meetings.
• Document client interactions and activities.
• Provide general case management and clerical support.

Skills

Relationship building

Compassionate communication

Active listening

Attention to detail

Team collaboration

Driving safety awareness

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Teams

Mobile technology

Job description

DEPARTMENT OF CHILD SAFETY

We’re Hiring!

ASSISTANT CASE MANAGER - CASE AIDE

Avondale, Glendale, Peoria & Phoenix

https://dcs.az.gov/careers

Salary: $17.34/hourly

Requisition Closing Date: Open Until Filled; Applications Reviewed Daily

Make An Impact With DCS

At the Arizona Department of Child Safety (“DCS”), we call ourselves \"Compassioneers\" because everything we do is done with a compassionate heart. We work diligently to protect and support the safety, well‑being, and future of vulnerable children and families across the state. DCS is proud to be a pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient Arizona.

Why DCS?

Working for DCS is more than a just a job – it’s a mission-driven career that offers purpose, growth, and the opportunity to make a lasting difference. You’ll be part of a team that’s passionate about child welfare and committed to serving with integrity, compassion, and accountability. A career with DCS is an opportunity to give back to your community and help shape a brighter future for Arizona’s children and families.

If you're passionate about working with children and families, becoming a Case Aide at DCS can be a life-changing experience. After four years of successful service, you’ll also be eligible for promotion to the DCS Specialist Trainee position ($21.70/hour).

What You’ll Do

• Support children and families under the direction of a Case Manager


• Provide direct services in Department of Child Safety programs


• Transport clients and ensure proper use of child safety seats


• Schedule appointments and coordinate services


• Supervise parent-child visits


• Refer clients to community resources


• Attend court hearings and required meetings


• Document client interactions and activities


• Provide general case management and clerical support

You may also be required to work outside of regular hours, including weekends, holidays, and overtime.

We’re Looking For Someone Who Can

• Build and maintain trusting, professional relationships with children, parents, caregivers, and multidisciplinary team members


• Demonstrate compassionate communication and active listening when supporting families during sensitive situations


• Use attention to detail when completing clerical tasks such as data entry, file maintenance, and document preparation


• Collaborate effectively with case managers, supervisors, and service providers as part of a team-centered approach


• Utilize Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work


• Safely transport children to appointments while maintaining compliance with driving and safety requirements

What We Need From You (Required Qualifications)

• High School Diploma or GED.


• Valid driver’s license and a satisfactory 39 month driving record


• The ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card


• Work history, Central Registry and Public Record will be considered

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, and the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Knowledge Areas That Support Success

• Basic principles of human and social services


• Child welfare and family support concepts


• Basic safety practices related to client transportation and child safety seating

The Perks

• Comprehensive medical, dental, and life insurance options


• A supportive retirement plan through the Arizona State Retirement System (ASRS)


• 10 paid holidays annually and generous vacation and sick leave


• Paid Parental Leave Program (must meet the criteria)


• Higher education discounts, wellness programs, and professional growth and development opportunities

The State of Arizona, please visit our benefits page.

If You Have the Skills, You Can Make a Lasting Impact.

Use your strengths to help children thrive and families find stability.

Take the next step in your career and join a team that’s transforming lives across Arizona.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at [e-mail]. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at [e-mail]. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.