Case Administrator I - Clinton District Court

Commonwealth of Massachusetts; Massachusetts; On-site; USD 42,000 - 62,000; Full time

Job summary

Commonwealth of Massachusetts — Clinton District Court is seeking an entry-level Case Administrator I to manage court documents, input case information, and assist the public. The role emphasizes accuracy, data entry, customer service, and cashiering duties as needed.

Must be able to work within a unionized environment and adhere to court procedures. Performs tasks from docket maintenance to file organization, with occasional cashiering and mail processing.

Qualifications

• High School diploma or G.E.D. equivalency required.
• One year of related work experience preferred.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Maintains dockets and records with legal documents.
• Enter complaints, petitions, summonses, warrants, and updates to case information.
• Answers incoming phone calls and routes callers to proper staff.
• Provides basic assistance on court procedures to litigants, counsel, and the public.
• Performs general case intake and docket entries.

Skills

Data entry

Customer service

Phone etiquette

MS Office

Education

High School diploma

Tools

MS Office

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Case Administrator I - Clinton District Court (260007PH)

Job Description

Case Administrator I - Clinton District Court - ( 260007PH )

Description

Salary Notes:

This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Departmental Mission Statement:

As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system.

Organizational Profile:

https://www.mass.gov/orgs/district-court

• Should an employee at Level II of the same career ladder title be selected as the finalist, they will maintain their grade, step and salary

Position Summary:

Performs entry-level case processing for the court from the entry of the case documents and exhibits into the system, the updating and input of information pertaining to court appearances, through the final disposition. Performs duties related to data entry, record requests, and record retention. Performs cashiering duties. Provides customer service to the public, law enforcement, other state agencies, and attorneys in person and over the phone. Case processing may be done using an electronic filing and/or case management system.

Supervision Received:

Works under the direction of a Department Head or designee.

Essential Functions and Responsibilities:

• Maintains dockets and records along with legal documents/files pertaining to cases.
• Enter complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information.
• Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries.
• Provides technical assistance to litigants, counsel, and the public concerning case and court procedures, either in person or virtually.
• Performs general case intake duties, including receiving court papers and documents, determining general case category, and making docket entries.
• Performs various administrative tasks, including maintaining case files, coordinating with judges for endorsements, organizing and disseminating information, and assisting with scheduling motions.
• Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures.
• Compiles statistical data concerning cases, processing activities.
• Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail.
• May provide assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court;
• Pulls daily lists and provides support to judicial lobby concerning cases;
• Sends out notices to various parties and attorneys;
• May perform cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts.
• Performs other duties as required.

Ethics and Values:

Communicates and demonstrates the ethics and values of the Trial Court.

Mission Driven:

Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.

Professional Development:

Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.

Customer Service:

Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.

Applied Knowledge:

Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives in a unionized employee environment.

Problem Solving:

Accurately assesses common operational problems and recommends and facilitates appropriate solutions.

Commitment to Diversity:

Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

Collaboration:

Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Qualifications

Education and Experience:

• High School diploma or G.E.D. equivalency
• One (1) year of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge, Skills and Abilities:

Knowledge of:

• Modern office equipment and technology, including computers and applicable software, including MS Office products.