Carwash Chemistry Field Technician

National Carwash Solutions, INC; Phoenix (AZ); Hybrid; USD 39,000 - 45,000; Full time

Job summary

National Carwash Solutions, a leading provider in car wash equipment, service, and cleaning solutions, seeks a Chemical Technician in Phoenix. This role combines office and field work across 50–75 sites monthly to ensure customer satisfaction and proactive issue resolution.

The ideal candidate will perform titration, volumetrics, and basic repairs while maintaining inventory and providing training on chemistry topics to site personnel. Travel up to 40% may be required.

Qualifications

• Associate Degree in Business Administration or related field preferred; or equivalent practical experience.
• Car Wash experience is preferred but not required
• Basic mechanical knowledge & aptitude
• Ability to communicate internally and externally across all levels of the organization
• Good Microsoft Office skills and basic knowledge of a computer
• Demonstrated ability to provide the highest level of customer service and support.
• Ability to function with minimal supervision and work in a team environment. Must be a self-starter and be extremely motivated.
• Exemplary organizational skills and attention to detail
• Ability to support overnight travel up to 40% based on territory & customer needs
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years - No impaired driving convictions within the past five (5) years and no charges currently pending - Must maintain a valid driver’s license in this role.

Responsibilities

• Provide professional, expert solutions to all customers to enable their business to be profitable and leave their customers satisfied with a clean, shiny, dry vehicle every time they use our products
• Titration of product as needed
• Volumemetrics for product as needed
• Minor chemical equipment/application repairs
• Responsible for site chemical conversions & installations, and keeping the customers informed of progress
• Monitor customer levels and responsible for Chemical Inventory & replenishment orders at sites under responsibility
• Maintain Wash Key Reporting - Service Report
• Conduct NCS Site Surveys using the template
• Support & execute on corporate accounts (CTC) per the protocols
• Conduct Technical & Chemistry basic training with appropriate location personnel
• Maintain accurate and up-to-date computer files (SF, Portal, Google & CTM) of customers and their issues
• Analyze customer outputs, and make recommendations on technical updates or ways to increase efficiency and wash counts for the designated site.
• Identify areas of opportunity for our account, conduct an initial intake discussion and communicate to sales management

Skills

Communication

Microsoft Office

Customer service

Self-motivated

Organizational skills

Team player

Overnight travel

Driver's license

Education

Associate degree in Business Administration or related field

Job description

National Carwash Solutions, a leading provider in car wash equipment, service, and cleaning solutions, seeks a Chemical Technician in Phoenix. This role combines office and field work across 50–75 sites monthly to ensure customer satisfaction and proactive issue resolution.

The ideal candidate will perform titration, volumetrics, and basic repairs while maintaining inventory and providing training on chemistry topics to site personnel. Travel up to 40% may be required.