Cart Concierge: Fast-Paced Customer Service

Sam's West, Inc.; Appleton (WI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Discounts

Job summary

Sam's West, Inc. in Appleton, WI is seeking a friendly cart attendant to help keep the parking lot neat, assist members with purchases, and load items into vehicles.

This role requires standing and moving for long periods, and delivering excellent service in all weather. You will greet members, handle inquiries, maintain cart availability, process purchases per store policies, and help maintain safety and cleanliness in the club.

Qualifications

• Ability to stand for long periods while assisting members quickly and accurately.
• Provide exceptional customer service and maintain a clean, member-ready area.

Responsibilities

• Notify members of pickup delays and offer alternatives.
• Inform members when products are unavailable and assist with alternatives.
• Assist with purchases and payments according to store policies.
• Maintain safety and cleanliness of the facility and parking lot.

Skills

Customer service

Fast-paced

Multi-tasking

Standing long periods

Problem solving

Job description

Sam's West, Inc. in Appleton, WI is seeking a friendly cart attendant to help keep the parking lot neat, assist members with purchases, and load items into vehicles.

This role requires standing and moving for long periods, and delivering excellent service in all weather. You will greet members, handle inquiries, maintain cart availability, process purchases per store policies, and help maintain safety and cleanliness in the club.