Cart Concierge & Customer Service Associate

Ocean State Job Lot; Spotswood (NJ); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Vision insurance

Dental insurance

Life insurance

Pension/401k

Paid time off

Job summary

ShopRite of Spotswood in Spotswood, NJ is hiring a CSA/Carts Clerk to deliver friendly, efficient service while collecting and returning shopping carts and assisting customers with groceries.

As a valued team member, you will maintain a clean front-end area, greet customers, stock carts, handle damaged items per policy, and support store operations in a fast-paced environment. Must be 18+, able to lift up to 50 lbs, and work flexible schedules.

Qualifications

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

Responsibilities

• Maintain a clean, neat, organized and safe work/shopping environment.
• Keep floor clear of debris and spills.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Remove debris from carts.
• Collect empty shopping carts from assigned areas and return them to their proper place
• Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
• Perform all duties in accordance with Local, State and Federal regulations that pertain to the Front-End operation.
• Dress and groom according to Company policy including uniform, name badge, and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
• Promote for sale any current charitable promotions to Customers.
• Knowledgeable about the various types of products carried in the store.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Complete all applicable department training programs.
• Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
• Understand and adhere to Company shrink guidelines as relates to Front-End Department operations.
• Check prices and be knowledgeable about location of items in the store.
• Maintain punctual and regular attendance.
• Work overtime as assigned.

Skills

Customer service

English proficiency

Stand/walk

Lifting 25-50 lbs

Teamwork

Punctuality

Job description

ShopRite of Spotswood in Spotswood, NJ is hiring a CSA/Carts Clerk to deliver friendly, efficient service while collecting and returning shopping carts and assisting customers with groceries.

As a valued team member, you will maintain a clean front-end area, greet customers, stock carts, handle damaged items per policy, and support store operations in a fast-paced environment. Must be 18+, able to lift up to 50 lbs, and work flexible schedules.