Carside To-Go & Guest Experience Specialist

Thrive Restaurant Group; Ottumwa (IA); Hybrid; USD 11,000 - 15,000; Full time

Job summary

Thrive Restaurant Group in Ottumwa, IA, is seeking a Carside To Go Specialist to warmly greet guests, assist them to their seats, and manage to-go orders with a friendly hospitality mindset. You will deliver orders to guests' cars, handle payments, and help maintain clean, welcoming dining and pickup areas.

The role emphasizes a caring service approach, mobility during shifts, and the ability to communicate clearly with guests.

Qualifications

• Reading, writing and verbal communication skills required.
• Mobility required during the entire shift.
• Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift.

Responsibilities

• Take to-go order over the phone or online.
• Deliver orders to guests' cars.
• Complete payment for all orders with the guest.
• Ensure restaurant cleanliness standards are met.

Skills

Customer service

Positive attitude

Communication skills

Mobility

Job description

Thrive Restaurant Group in Ottumwa, IA, is seeking a Carside To Go Specialist to warmly greet guests, assist them to their seats, and manage to-go orders with a friendly hospitality mindset. You will deliver orders to guests' cars, handle payments, and help maintain clean, welcoming dining and pickup areas.

The role emphasizes a caring service approach, mobility during shifts, and the ability to communicate clearly with guests.