Carryout Champion — No Night Shifts, Fast & Friendly

Another Broken Egg of America, LLC; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Another Broken Egg Cafe in Charlotte, NC is seeking a To Go Team Member who will greet guests, take phone/online/third‑party orders, and ensure accurate and timely pickup. You’ll work with the kitchen to prepare orders, package items correctly, handle payments, and maintain a friendly, professional demeanor. No night shifts ever.

You will contribute to a fast‑paced team, learn menu details, and support smooth To Go operations while prioritizing guest satisfaction.

Qualifications

• Neat and well-groomed appearance in company-approved uniform.
• Proficient in operating POS computer systems and accurately handling transactions.
• Ability to read and understand menu items.
• Strong communication and interpersonal skills to interact effectively with guests and team members.
• Excellent phone skills with the ability to clearly communicate with guests and accurately take orders.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet To Go guests in a friendly and professional manner, ensuring a positive experience.
• Take phone, online, and third‑party delivery orders accurately and enter them into the POS system in a timely manner.
• Assist guests with menu selections and provide information regarding menu items, ingredients, and potential allergens.
• Provide accurate estimated pickup times and communicate any delays or changes to guests as needed.
• Coordinate with kitchen staff to ensure orders are prepared accurately and in a timely manner.
• Package food and beverage orders accurately, ensuring all items, condiments, utensils, and requested additions are included.
• Verify orders for accuracy and completeness before providing them to guests or third-party delivery drivers.
• Prepare and organize catering orders, ensuring all food, beverages, and necessary supplies are included.
• Process cash, credit card, gift card, coupon, and other transactions accurately and efficiently.
• Monitor guest satisfaction and address any concerns or requests promptly and professionally.
• Maintain a clean and organized To Go station, including stocking supplies, condiments, sauce bottles, and packaging materials.

Skills

POS proficiency

Menu knowledge

Communication

Multitasking

Customer service

Phone skills

Tools

POS system

Job description

Another Broken Egg Cafe in Charlotte, NC is seeking a To Go Team Member who will greet guests, take phone/online/third‑party orders, and ensure accurate and timely pickup. You’ll work with the kitchen to prepare orders, package items correctly, handle payments, and maintain a friendly, professional demeanor. No night shifts ever.

You will contribute to a fast‑paced team, learn menu details, and support smooth To Go operations while prioritizing guest satisfaction.