Carry-Out Specialist — Fast-Paced Hospitality

The Cheesecake Factory; San Mateo (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid vacation and sick time

Medical, Dental, Vision coverage

50% off shift meals

Employee discounts

Job summary

The Cheesecake Factory is seeking a friendly Cashier to provide a hospitable take-out experience at our San Mateo location. You will greet guests, answer phones, and assist with orders using our POS system, while handling payments accurately and maintaining order accuracy.

A background in food service and strong guest interaction skills are essential for success. Join a team with steady hours, flexible scheduling, and benefits including medical coverage and meal discounts.

Qualifications

• Previous restaurant, hospitality, or food service experience required.
• Experience with cash registers, cash handling, and credit/debit transactions.
• Strong communication and interpersonal skills with a focus on guest service.
• Ability to multitask and stay organized in a fast paced environment.

Responsibilities

• Warmly greet guests in person and by phone, delivering a positive carry-out experience.
• Answer phones and guest questions using clear, friendly communication.
• Demonstrate active listening during guest interactions.
• Use menu knowledge to make recommendations and handle food allergies confidently.
• Assist guests with our app when placing or picking up orders.
• Take and enter orders accurately using a POS system with attention to detail.
• Process payments efficiently and accurately, including cash handling and credit/debit transactions.
• Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction.
• Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages.
• Maintain cleanliness and organization of cashier and take out areas.
• Complete closing tasks and sidework with consistency and ownership.
• Work well under pressure with a positive, patient attitude.

Skills

Customer service

Cash handling

Communication

Multitasking

Job description

The Cheesecake Factory is seeking a friendly Cashier to provide a hospitable take-out experience at our San Mateo location. You will greet guests, answer phones, and assist with orders using our POS system, while handling payments accurately and maintaining order accuracy.

A background in food service and strong guest interaction skills are essential for success. Join a team with steady hours, flexible scheduling, and benefits including medical coverage and meal discounts.