Carrier Sales Supervisor

AIT Worldwide Logistics; Itasca (IL); On-site; USD 80,340 - 120,520; Full time

Benefits offered by this job

Medical benefits

401(k)

Tuition Reimbursement

Paid Parental Leave

Pet Insurance

Job summary

AIT Worldwide Logistics in the United States (Itasca, IL) is seeking a Carrier Sales Supervisor to lead and grow the Carrier Sales team for AIT Truckload Solutions. The role focuses on maximizing client retention, training the team, and expanding the carrier portfolio to meet customer requirements.

Strong negotiation, TMS, and MS Office skills are essential. The position offers a competitive wage range and comprehensive benefits.

Qualifications

• 0–3 years of experience in directly leading or supervising a team.
• 3–5 years experience in Carrier Sales within a 3PL or freight brokerage environment.
• Knowledge of negotiation and MS Office/TMS capabilities.

Responsibilities

• Train and coach Carrier Sales team to meet company expectations and individual goals.
• Conduct weekly 1:1s to review KPIs and career-pathing conversations.
• Develop meaningful partnerships with carriers to build a dynamic network.
• Provide daily coaching and resolve escalations within the team.
• Collaborate with Account Management and Customer Sales to align with top customers.

Skills

Negotiation

Education

High School equivalent

Associate's Degree (Preferred)

Bachelor's Degree (Preferred)

Tools

Transportation Management System (TMS)

Microsoft Office Suite

Job description

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

Carrier Sales Supervisor will lead and grow AIT Truckload Solutions Carrier Sales team, by focusing on a specific type of transportation business, while providing exceptional service for our clients that will exceed their expectations. This role will be responsible for maximizing client retention and assist clients in the use of the AIT Truckload Solutions services.Carrier Sales Supervisor will rely on their industry expertise and high energy to motivate, train, and develop the Carrier Sales team. This role will drive to strengthen the existing carrier relationships while strategically adding new ones. Ultimately, you will ensure your team has the necessary people and tools in place to succeed and expand our carrier portfolio to meet our customer's requirements

Responsibilities

• Train and coach Carrier Sales team to ensure company expectations and individual goals are met and manage under performance as necessary
• Conduct weekly 1:1’s in order to effectively coach and motivate the team through their performance KPI’s and metrics, individual goals and career-pathing conversations
• Supervise and develop the Carrier Sales team with varying levels of experience to strategically develop meaningful partnerships with existing and prospective carriers in order to build a dynamic carrier network
• Provide daily coaching and support to the carrier sales team, including working through and resolving escalations
• Strengthen carrier sales team’s knowledge of the market and assist with pricing and rate negotiation training
• Drive and manage an effective carrier pipeline across carrier sales team to strategically expand AIT Truckload Solutions carrier portfolio
• Closely collaborate with Account Management and Customer Sales teams to align with top customers to ensure exceptional service performance; and expand AIT Truckload Solutions dedicated and contract volumes across carrier portfolio
• Lead and empower direct reports to negotiate offers and work closely with AIT Truckload Solutions sales team to provide pricing guidance upon request
• Work closely with our third-party tracking providers to improve carrier compliance and grow ELD network
• Performs other duties as assigned
• Complies with all policies and standards
• The wage range for this position is $80,340.00-$120,520.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Qualifications

Education

• High School equivalent (Required)
• Associate's Degree (Preferred)
• Bachelor's Degree (Preferred)

Experience

• 0-3 years experience in directly leading or supervising a team (Required)
• 3-5 years experience in Carrier Sales within a 3PL or freight brokerage environment (Required)

Knowledge, Skills, And Abilities

• Negotiation Medium
• Transportation Management System (TMS) Medium
• Microsoft Office Suite Medium

What AIT Can Offer You

• In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
• Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
• In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.