Carrier Sales Representative, Road US

DSV Air & Sea Inc.; Lancaster (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

DSV Air & Sea Inc. in Lancaster, TX is seeking a Carrier Sales Representative for the Road US division.

You will source, negotiate, and manage carrier capacity to support freight operations, building strong relationships with carriers to deliver reliable transportation solutions for customers. Responsibilities include daily dispatch, rate negotiation, tracking shipments, and collaboration with account managers to ensure on-time delivery and customer satisfaction in a fast-paced logistics

Qualifications

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).

Responsibilities

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost‑effective and service‑focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on‑time shipment closeout and billing.
• Build, develop, and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV's carrier network.
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.

Skills

Negotiation

Relationship building

Attention to detail

Analytical thinking

Communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Associate's or Bachelor's preferred

Tools

Microsoft Excel

TMS

Job description

Company Overview

DSV is a global transport and logistics company founded in 1976 in Denmark. It has evolved into the world’s 3rd‑largest supplier of global transport and logistics solutions, operating in more than 80 countries.

Location

Lancaster, TX

Division

Road US

Job Title

Carrier Sales Representative, Road US

Time Type

Full Time

Summary

The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV's freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.

Duties & Responsibilities

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost‑effective and service‑focused manner.
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
• Collect and verify all carrier documentation for on‑time shipment closeout and billing.
• Build, develop, and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
• Generate new carrier leads and onboard qualified partners to expand DSV's carrier network.
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.
• Perform additional duties and project work as assigned.

Qualifications

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
• Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
• Strong understanding of transportation and drayage operations, including carrier regulations and best practices.

Skills & Competencies

• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
• Experience using Transportation Management Systems (TMS).
• Strong negotiation, persuasion, and relationship‑building abilities.
• Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
• Thrives under pressure and demonstrates a strong sense of urgency and accountability.
• Positive, motivated, and team‑oriented with the ability to work independently and collaboratively.
• Professional phone presence and effective interpersonal communication skills.

Physical Demands

Work is primarily sedentary and performed in an office or remote setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary to perform daily tasks or support on‑site recruiting events. The role may occasionally require travel to driver terminals, job fairs, or other recruiting locations, which could involve extended periods of standing or walking. Hours may be extended or staggered to support multi‑shift recruiting needs and to maintain communication with candidates across time zones. While performing the duties of this job, the employee will regularly use their hands for typing and handling documents, as well as engage in frequent talking and listening. Specific vision abilities required include close and distance vision and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation

For this position, the expected base pay range is $50,000.00 – $65,000.00 Annual. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. DSV reserves the right to defer or close a vacancy at any time.