Carrier Relations Manager (Germany & Nordics)

Vonage; United States; Remote; USD 80,000 - 140,000; Full time

Job summary

An established industry player is seeking a Carrier Relations Manager to drive API connectivity in Germany and the Nordics. This exciting leadership role involves creating and leading strategic plans for network connectivity, contracting with telecom providers, and building key relationships to ensure customer success. The ideal candidate will possess a deep understanding of the cloud communications industry and extensive experience with carriers. This innovative firm offers competitive pay, unlimited discretionary time off, and opportunities for career advancement in a collaborative environment. Join us in shaping the future of communication!

Benefits

Unlimited Discretionary Time Off

Tuition Reimbursement

Career Advancement Opportunities

Collaborative Work Environment

Qualifications

• Experience in Carrier Relations for SMS, RCS, Voice, and Number services.
• Strong strategic mindset and project management skills.

Responsibilities

• Lead the plan for coverage in Germany & Nordics for connectivity products.
• Build relationships with CSP leaders and key vendor partners.

Skills

Carrier Relations

Strategic Mindset

Project Management

Communication Skills

Interpersonal Skills

Cloud Communications Knowledge

API Marketplace Knowledge

Presentation Skills

Job description

Vonage Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment.

As a wholly-owned subsidiary of Ericsson, Vonage is breaking new ground and pioneering an exciting new category. Together with Ericsson, we are shaping the future of communications and redefining the value of CPaaS for enterprises, app developers and Communication Service Providers (CSPs aka Telecom Providers) by exposing and delivering advanced network capabilities from within the 5G network to drive new, innovative applications and bring future use cases to life, today.

Why this role matters

This leadership role sits within the Vonage Carrier Management Team and is responsible for the strategic direction and co-ordination driving new API connectivity globally.

A newly created role with multiple stakeholders and expectations of quick market acceptance and growth, the successful candidate must have mastery of a range of leadership skills to drive the growth of advanced network APIs.

We seek to recruit an experienced Carrier Relations Manager (Germany & Nordics) to join the team. This person will ensure we develop a world class team responsible for creating the best network connectivity and innovation to drive our customers’ success.

What you'll do

1. Create, own, and lead the plan for coverage in Germany & Nordics ensuring Vonage has the best connectivity products and services to meet our customers' needs.
2. Contracting with CSPs/MNOs for SMS, RCS, Voice and Numbers connectivity in the region.
3. Identify and drive systems and processes that enable Vonage to scale new connectivity with Carriers and Partners.
4. Build and maintain strategic relationships with CSP leaders, industry regulatory bodies and key vendor partners.
5. Support service Go-to-Market activities at Vonage and externally.
6. Work with Vonage Sales, Product, Legal, Operations, and Engineering teams to enhance services and operating models and product.
7. Present Vonage at industry events (MEF, RCS, GSMA) and CSP/MNO engagements.

What you'll bring

1. Knowledge and experience of Carrier Relations in the region for SMS, RCS, Voice and Number services.
2. Highly evolved strategic mindset capable of driving new initiatives from ideation to execution.
3. Experience leading complex commercial projects involving extended virtual teams.
4. Knowledge of the cloud communications industry (UCaaS/ CCaaS and /or APIs).
5. Deep knowledge of how the API marketplace is regulated, operated and managed.
6. Experience working directly with the world’s largest digital brands.
7. Extensive experience working directly with Carriers (CSPs) in the region.
8. Strong presentation, communication and interpersonal skills.
9. Fluent in English language skills.

What's in it for you

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.