Carrier program manager

Airgas; Independence (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Airgas is seeking a Carrier Program Manager in Independence, OH, responsible for managing carrier operations and ensuring high-quality customer service. The role involves developing strategies, managing documentation, and ensuring compliance while fostering a culture of diversity and inclusion. Excellent benefits and a hybrid work schedule are offered.

Benefits

Medical, Dental, Vision, Life Insurance

401(k) Retirement Plan with company match

Tuition Assistance

Paid Holidays

Vacation and Sick Leave

Qualifications

• 8+ years of experience in logistics and/or third-party carrier management.
• Experience with cryogenic carriers is a plus.
• Procurement experience is preferred.

Responsibilities

• Manage carrier operations across the United States.
• Develop and implement strategies for Carrier Operations management.
• Ensure regulatory compliance (FDA, DOT, etc.) and manage quality incidents.

Skills

Strong knowledge of SAP

Logistics management

Invoicing

Education

Bachelor’s degree in Supply Chain Logistics, Engineering, Business, or related field

Job description

Location:

Independence, OH - Rockside Woods Blvd - Management

How will you CONTRIBUTE and GROW?

We are hiring!

Airgas is Hiring for a Carrier Program Manager in Independence, OH!

At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.

We are looking for you!

• Strong passion for fostering an environment of Diversity, Inclusion and Respect.

• Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.

• Hybrid Schedule: 3 days in the office and 2 days remote

Excellent Benefits:Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits start after 30 days of employment.

Recruiter: Quentin Chavis Jr. / [e-mail] / 346-459-4397

Job Description Summary: This position is responsible for managing carrier operations across the United States, including dedicated, seasonal, and on-demand carriers supporting various business segments. It involves improving and executing the Carrier Strategy, collaborating across distribution and sales teams to ensure cost-effective, safe, and high-quality customer service. The role also serves as the on-site contact for construction and commissioning management.

• Develop programs aligned with the Carrier Operations team’s mission and goals.

• Work with leadership to develop and implement strategies for Carrier Operations management.

• Benchmark industry and academic logistics practices and drive innovation through technology and best practices.

• Manage documentation and resource requirements at carrier terminals.

• Secure third-party carriers to meet operational needs.

• Coordinate with procurement on carrier contract renewals, pricing, and with finance on carrier financials.

• Measure and manage carrier KPIs, prepare quarterly review presentations, analyze safety, performance, and compliance data, and facilitate improvement initiatives.

• Research and implement e-commerce tools to reduce paperwork and data errors.

• Ensure regulatory compliance (FDA, DOT, etc.) and manage quality incidents with root cause analysis and corrective actions.

• Oversee carrier trip and invoice processing to ensure accuracy and timeliness.

• Track on-demand carrier activities and collaborate with logistics managers.

• Assist with supply chain network design and disaster recovery planning.

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Are you a MATCH?

Required Qualifications

• Bachelor’s degree in Supply Chain Logistics, Engineering, Business, or related field.

• 8+ years of experience in logistics and/or third-party carrier management.

• Strong knowledge of SAP.

• Experience with invoicing.

Preferred Qualifications

• Experience with cryogenic carriers is a plus.

• Procurement experience is preferred.

Physical Demands:

Extended periods of stationarity, occasional traversing of locations, active listening, computer use, and vehicle operation are required. Reasonable accommodations are available for disabilities.

Work Environment:

Up to 5% travel, site visits, and varied environments. Reliable transportation is necessary.

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We support our Airgas Families with competitive pay and comprehensive benefits, including parental leave, 401(k), tuition reimbursement, and scholarships.

Your differences enhance our performance

We are committed to diversity and inclusion, welcoming applicants regardless of race, gender, sexual orientation, religion, disability, or protected characteristics.

Equal Employment Opportunity

We evaluate all applicants fairly without discrimination. Reasonable accommodations are provided upon request at [e-mail].

California Privacy Notice

We are an equal opportunity employer, providing accommodations for disabilities and veteran status. For assistance, contact [e-mail] or call 407-000-0000. U.S. law requires new hires to complete Form I-9 and provide proof of eligibility. An AEDT scores your skills, with bias audit info available at www.talentify.io/bias-audit-report. NYC applicants may request alternative processes at [e-mail] or 407-000-0000.