Carpet Cleaning & Restoration Lead — Growth & Impact

Voda Cleaning & Restoration of Arnold; Arnold (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Company car

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Wellness resources

Job summary

Voda Cleaning & Restoration of Arnold is seeking a Lead Carpet Cleaning & Restoration Technician. This role encompasses hands-on cleaning, water mitigation, and mentoring newer technicians to uphold service standards. You will deliver exceptional customer experiences and help set the pace for our field team as growth continues.

You will lead by example, pursue ongoing certifications, and contribute to a positive team culture while owning projects from site evaluation to follow-through.

Qualifications

• 1-3 years of experience in carpet cleaning, water mitigation/restoration, cleaning services, construction, maintenance, or another hands-on service industry (preferred).
• Strong customer-service and communication skills.
• Dependable, professional, and comfortable owning assigned work.
• Willingness to learn new processes, equipment, and techniques.
• Comfortable using a smartphone or tablet for documentation.
• Ability to meet the physical demands of cleaning and restoration work.
• High school diploma or GED (preferred).
• Valid driver’s license and clean driving record.

Responsibilities

• Perform professional carpet, upholstery, floor, and specialty cleaning.
• Assist with and perform water mitigation and restoration services.
• Evaluate job sites and recommend services to customers.
• Deliver a professional, positive customer experience from arrival to completion.
• Complete work orders, photos, job notes, and moisture logs accurately and on time.
• Operate, clean, and maintain company equipment, tools, and vehicles.
• Follow safety procedures, service standards, and job-site protocols.
• Identify additional services that may benefit the customer.
• Help train new technicians as the team grows.
• Pursue ongoing training and certifications, and cross-train in mold remediation, fire and smoke restoration, odor control, and other specialty services.
• Lead by example and contribute to a positive, accountable team culture.

Skills

Customer service

Communication

Dependable

Willingness to learn

Smartphone usage

Physical stamina

Education

High school diploma or GED

Job description

Voda Cleaning & Restoration of Arnold is seeking a Lead Carpet Cleaning & Restoration Technician. This role encompasses hands-on cleaning, water mitigation, and mentoring newer technicians to uphold service standards. You will deliver exceptional customer experiences and help set the pace for our field team as growth continues.

You will lead by example, pursue ongoing certifications, and contribute to a positive team culture while owning projects from site evaluation to follow-through.