Carpet Care Technician

Creative Multicare, Inc.; Jacksonville (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Accident coverage

Retirement plan with company match

Paid time off

Paid holidays

On-the-job training

Company vehicle

Job summary

Creative MultiCare, a leading provider of carpet care services for rental homes and multi-family properties in Jacksonville, seeks enthusiastic carpet care technicians. You will perform carpet cleanings, restorations, repairs, and water extractions, and you’ll help with inspections and customer interactions.

The role requires physical stamina, valid Florida driver's license, ability to pass background check, English proficiency, and willingness to work Monday–Friday with weekend/on-call

Qualifications

• Minimum 2 years of dedicated carpet care experience.
• Ability to perform carpet cleanings and repairs independently.
• Strong communication and customer service skills.
• Willingness to train and adapt to new techniques.

Responsibilities

• Perform carpet cleaning, restoration, and water extraction.
• Inspect pre-cleaning surfaces and plan appropriate treatment.
• Respond to emergencies and maintain safety standards.
• Document work performed and communicate with customers.
• Maintain equipment and vehicle in good condition.

Skills

Carpet care

Customer service

English proficiency

Time management

Self-motivation

Job description

Innovate Your Career with Creative MultiCare!

At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members guarantee we continue to grow and succeed. We want driven individuals ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let's create our future together!

Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi‑family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting‑edge technology with a dedication to training and quality to produce the best results available on the market today. We are a service you can always depend on… It’s the creative difference!

We are seeking enthusiastic carpet care technicians to join our team!

What We Offer You:

• Full‑time employment with weekly pay
• Comprehensive insurance options including health, dental, vision, life, disability, accident, and more
• Retirement savings plan with company match and immediate vesting
• Paid time off (PTO) and paid holidays
• Access to exclusive employee discounts with entertainment, travel, and major brands
• On‑the‑job training for your professional development
• Commitment to your success and professional growth
• Company vehicle, gas card, smartphone, and state‑of‑the‑art equipment

What You’ll Do:

• Carpet cleanings, restorations, repairs, and water extractions, as well as cleaning other surfaces (rugs, upholstery, tile, grout, etc.) as needed
• Execute pre‑cleaning inspections with keen attention to detail
• Respond to flooding emergencies swiftly and steadily
• Uphold and comply with quality, safety, and regulatory standards at all times
• Foster and build lasting relationships with customers through outstanding service
• Document all quotes, invoices, and work performed with in‑depth precision
• Communicate professionally and conscientiously in all customer and team interactions
• Maintain company equipment and company vehicle with care

What You’ll Need:

• Minimum of 2 years of dedicated experience in carpet care, preferably within the multi‑family industry
• A passion for carpet care!
• Skilled at creative problem‑solving and critical analysis
• A thorough understanding of all aspects of carpet care with proficiency in performing carpet cleanings and repairs autonomously
• Excellent communication and customer service skills with a focus on active listening
• Eagerness to learn and apply new cleaning techniques and technologies
• Friendly demeanor with a positive go‑getter personality
• Self‑starter mentality with great time management skills
• Flexibility, adaptability, and reliability in the field
• Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
• Basic computer and smartphone skills
• Availability to work Monday‑Friday with a mandatory weekend and overnight on‑call rotation
• Proficiency in English, including reading, writing, understanding, and speaking
• Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including exposure to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights
• At least 21 years of age (for insurance purposes)
• Valid driver's license with a minimum of three years of driving experience and satisfactory driving record
• Capability to pass background check and drug screening

Apply now to innovate your future with Creative MultiCare!

Creative MultiCare is a member of the Creative Service Partners family of brands