Carpet Care Technician

Creative MultiCare; Jacksonville (FL); On-site; USD 19,286 - 30,307; Full time

Job summary

Creative MultiCare is seeking a carpet care technician to deliver comprehensive cleaning and restoration services for our multi-family properties in Jacksonville, FL. You will perform carpet cleanings, restorations, repairs, and water extractions, while also cleaning other surfaces as needed.

The role requires at least 2 years of carpet care experience, strong problem-solving skills, and the ability to work independently with attention to detail.

Qualifications

• 2+ years of dedicated experience in carpet care, preferably within multi-family properties.
• Strong problem-solving and critical analysis skills.
• Ability to perform carpet cleanings and repairs autonomously with attention to detail.

Responsibilities

• Carpet cleanings, restorations, repairs, and water extractions, plus cleaning other surfaces as needed
• Perform pre-cleaning inspections with attention to detail
• Respond to flooding emergencies swiftly
• Uphold quality, safety, and regulatory standards at all times
• Build lasting client relationships through outstanding service
• Document quotes, invoices, and work performed with precision
• Communicate professionally in all customer and team interactions
• Maintain company equipment and vehicle with care

Skills

Carpet care

Customer service

Safety compliance

Troubleshooting

English proficiency

Job description

Innovate Your Career with Creative MultiCare! At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members are what guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level. We need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare, and let\'s create our future together! Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting-edge technology with a dedication to training and quality to produce the best results available on the market today. We are service you can always depend on... It\'s the creative difference! We are seeking enthusiastic carpet care technicians to join our team!

As one of our carpet care technicians, you will be responsible for performing a full range of services for our customers including carpet cleanings, restorations, repairs, and water extractions.

What You\'ll Do

• Carpet cleanings, restorations, repairs, and water extractions, as well as cleaning other surfaces (rugs, upholstery, tile, grout, etc.) as needed
• Execute pre-cleaning inspections with keen attention to detail
• Respond to flooding emergencies swiftly and steadily
• Uphold and comply with quality, safety, and regulatory standards at all times
• Foster and build lasting relationships with customers through outstanding service
• Document all quotes, invoices, and work performed with in-depth precision
• Communicate professionally and conscientiously in all customer and team interactions
• Maintain company equipment and company vehicle with care

What You\'ll Need

• Minimum of 2 years of dedicated experience in carpet care, preferably within the multi-family industry
• A passion for carpet care!
• Skilled at creative problem-solving and critical analysis
• A thorough understanding of all aspects of carpet care with proficiency in performing carpet cleanings and repairs autonomously
• Excellent communication and customer service skills with a focus on active listening
• Eagerness to learn and apply new cleaning techniques and technologies
• Friendly demeanor with a positive go-getter personality
• Self-starter mentality with great time management skills
• Flexibility, adaptability, and reliability in the field
• Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities
• Basic computer and smartphone skills
• Availability to work Monday-Friday with a mandatory weekend and overnight on-call rotation
• Proficiency in English, including reading, writing, understanding, and speaking
• Ability to perform all necessary physical aspects of the job, including, but not limited to, lifting, moving, pushing, pulling, and carrying at least 60 pounds; standing, kneeling, and crawling for extending periods of time; and working in a variety of environments including exposure to heat, cold, rain, dust, sewage, rodents/pests, small/tight spaces, and heights
• At least 21 years of age (for insurance purposes)
• Valid driver\'s license with a minimum of three years of driving experience and satisfactory driving record
• Capability to pass background check and drug screening

Creative MultiCare is a member of the Creative Service Partners family of brands